"Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWebBrowserPrint.print]" - Firefox 47.0 for Windows with DYMO LabelWriter 450 Turbo

BKStephens commented 8 years ago

This issue can be reproduced on Windows with Firefox 47.0 and DYMO LabelWriter 450 Turbo. test.html and iframe.html need to share the same parent directory in order for this to work. Open test.html to see "An error occured while printing" and

Error:
message:Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWebBrowserPrint.print]
result:2147500037
name:NS_ERROR_FAILURE
filename:jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js
lineNumber:1550
columnNumber:0
data:null
stack:jsPrintSetup.prototype.printWindow@jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js:1550:4
printLabel@file:///C:/Users/IEUser/Desktop/test.html:33:9
@file:///C:/Users/IEUser/Desktop/test.html:36:7

location:JS frame :: jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js :: jsPrintSetup.prototype.printWindow :: line 1550

If I comment out "jsPrintSetup.setOption('paperWidth', 102);", it prints.

test.html

<html>
  <head>
  </head>
  <body>
    <iframe src='iframe.html'
            name="checkin_label_203096115"
            frameborder='0'
            height='100'
            width='100'
            style='visibility: hidden; position:absolute; top:-200px; left:-200px;'>
    </iframe>
    <script type="text/javascript">
      function printLabel() {
        window.frames['checkin_label_203096115'].focus();
        jsPrintSetup.setGlobalOption('DEBUG', true);
        jsPrintSetup.setOption('orientation', jsPrintSetup.kPortraitOrientation);
        jsPrintSetup.setOption('headerStrLeft', '');
        jsPrintSetup.setOption('headerStrCenter', '');
        jsPrintSetup.setOption('headerStrRight', '');
        jsPrintSetup.setOption('footerStrLeft', '');
        jsPrintSetup.setOption('footerStrCenter', '');
        jsPrintSetup.setOption('footerStrRight', '');
        jsPrintSetup.setOption('printBGColors', 1);
        jsPrintSetup.setPaperSizeUnit(jsPrintSetup.kPaperSizeMillimeters);
        jsPrintSetup.setOption('paperHeight',59);
        jsPrintSetup.setOption('paperWidth', 102);
        jsPrintSetup.setOption('marginTop', 0);
        jsPrintSetup.setOption('marginRight', 0);
        jsPrintSetup.setOption('marginBottom', 0);
        jsPrintSetup.setOption('marginLeft', 0);
        jsPrintSetup.setOption('scaling', 100);
        jsPrintSetup.setOption('printSilent', true);
        jsPrintSetup.printWindow(window.frames['checkin_label_203096115']);
        jsPrintSetup.clearSilentPrint();
      }
      printLabel();
    </script>
  </body>
</html>

iframe.html

<html>
  <head>

  </head>
  <body>
    <div>Hello World</div>
  </body>
</html>

mitkola commented 8 years ago

Calling printLabel() immediately after definition not guarantee that iframe is fully loaded. You can do some sort of check to be the document fully loaded (including iframe) and then call printLabel(). Here is simple example to move printLabel() in body onLoad:

<html>
  <head>
  </head>
  <body onload='printLabel();'>
    <iframe src='iframe.html'
            name="checkin_label_203096115"
            frameborder='0'
            height='100'
            width='100'
            style='visibility: hidden; position:absolute; top:-200px; left:-200px;'>

    </iframe>
    <script type="text/javascript">
      function printLabel() {
        window.frames['checkin_label_203096115'].focus();
        jsPrintSetup.setGlobalOption('DEBUG', true);
        jsPrintSetup.setPrinter("PDFCreator");
        jsPrintSetup.setOption('orientation', jsPrintSetup.kPortraitOrientation);
        jsPrintSetup.setOption('headerStrLeft', '');
        jsPrintSetup.setOption('headerStrCenter', '');
        jsPrintSetup.setOption('headerStrRight', '');
        jsPrintSetup.setOption('footerStrLeft', '');
        jsPrintSetup.setOption('footerStrCenter', '');
        jsPrintSetup.setOption('footerStrRight', '');
        jsPrintSetup.setOption('printBGColors', 1);
        jsPrintSetup.setPaperSizeUnit(jsPrintSetup.kPaperSizeMillimeters);
//        jsPrintSetup.setOption('paperHeight',59);
//        jsPrintSetup.setOption('paperWidth', 102);
        jsPrintSetup.setOption('marginTop', 0);
        jsPrintSetup.setOption('marginRight', 0);
        jsPrintSetup.setOption('marginBottom', 0);
        jsPrintSetup.setOption('marginLeft', 0);
        jsPrintSetup.setOption('scaling', 100);
        jsPrintSetup.clearSilentPrint();
        jsPrintSetup.setOption('printSilent', true);
        jsPrintSetup.printWindow(window.frames['checkin_label_203096115']);
      }

    </script>
  </body>
</html>

BKStephens commented 8 years ago

Thank you for your response, @mitkola!

I tried

<html>
  <head>
  </head>
  <body onload='printLabel();'>
    <iframe src='iframe.html'
            name="checkin_label_203096115"
            frameborder='0'
            height='100'
            width='100'
            style='visibility: hidden; position:absolute; top:-200px; left:-200px;'>

    </iframe>
    <script type="text/javascript">
      function printLabel() {
        window.frames['checkin_label_203096115'].focus();
        jsPrintSetup.setGlobalOption('DEBUG', true);
        // jsPrintSetup.setPrinter("PDFCreator");
        jsPrintSetup.setOption('orientation', jsPrintSetup.kPortraitOrientation);
        jsPrintSetup.setOption('headerStrLeft', '');
        jsPrintSetup.setOption('headerStrCenter', '');
        jsPrintSetup.setOption('headerStrRight', '');
        jsPrintSetup.setOption('footerStrLeft', '');
        jsPrintSetup.setOption('footerStrCenter', '');
        jsPrintSetup.setOption('footerStrRight', '');
        jsPrintSetup.setOption('printBGColors', 1);
        jsPrintSetup.setPaperSizeUnit(jsPrintSetup.kPaperSizeMillimeters);
        jsPrintSetup.setOption('paperHeight',59);
        jsPrintSetup.setOption('paperWidth', 102);
        jsPrintSetup.setOption('marginTop', 0);
        jsPrintSetup.setOption('marginRight', 0);
        jsPrintSetup.setOption('marginBottom', 0);
        jsPrintSetup.setOption('marginLeft', 0);
        jsPrintSetup.setOption('scaling', 100);
        jsPrintSetup.clearSilentPrint();
        jsPrintSetup.setOption('printSilent', true);
        jsPrintSetup.printWindow(window.frames['checkin_label_203096115']);
      }

    </script>
  </body>
</html>

and I get:

Error:
message:Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWebBrowserPrint.print]
result:2147500037
name:NS_ERROR_FAILURE
filename:jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js
lineNumber:1550
columnNumber:0
data:null
stack:jsPrintSetup.prototype.printWindow@jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js:1550:4
printLabel@file:///C:/Users/IEUser/Desktop/test3_mitkola.html:36:9
onload@file:///C:/Users/IEUser/Desktop/test3_mitkola.html:1:1

location:JS frame :: jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js :: jsPrintSetup.prototype.printWindow :: line 1550

unless I comment out:

jsPrintSetup.setOption('paperWidth', 102);

and then it prints "Hello World"

BKStephens commented 8 years ago

One thing to note is that not all printers are effected.

I have reproduced with Windows 7, Firefox 47.0, and DYMO LabelWriter 450 Turbo
I have reproduced with Windows 10, Firefox 47.0, and DYMO LabelWriter 450 Turbo
I have tried but not been able to reproduce with Windows 7, Firefox 47.0, and a different printer (I used pdfpro for a virtual printer)
I have tried but not been able to reproduce with Windows 10, Firefox 47.0, and a different printer (I used pdfpro for a virtual printer)
I have tried but not been able to reproduce with OS X, Firefox 47.0, and DYMO LabelWriter 450 Turbo.

mitkola commented 8 years ago

Can you print manually to this printer and set desired paper. After that go to about:config and get values of print.* to see what are actual values of settings. For Windows it is important paperData also.

BKStephens commented 8 years ago

about_config_print_pt1 about_config_print_pt2

mitkola commented 8 years ago

From preferences I see that paperData=123 for your label. You can try to jsPrintSetup.setOption('paperData', 123) or better use jsPrintSetup.definePaperSize. Enhanced Paper data handling For example you can try with this code:

<html>
  <head>
  </head>
  <body onload='printLabel();'>
    <iframe src='iframe.html'
            name="checkin_label_203096115"
            frameborder='0'
            height='100'
            width='100'
            style='visibility: hidden; position:absolute; top:-200px; left:-200px;'>

    </iframe>
    <script type="text/javascript">
      function printLabel() {
        window.frames['checkin_label_203096115'].focus();
        jsPrintSetup.setGlobalOption('DEBUG', true);
        jsPrintSetup.setPrinter("PDFCreator");
        jsPrintSetup.setOption('orientation', jsPrintSetup.kPortraitOrientation);
        jsPrintSetup.setOption('headerStrLeft', '');
        jsPrintSetup.setOption('headerStrCenter', '');
        jsPrintSetup.setOption('headerStrRight', '');
        jsPrintSetup.setOption('footerStrLeft', '');
        jsPrintSetup.setOption('footerStrCenter', '');
        jsPrintSetup.setOption('footerStrRight', '');
        jsPrintSetup.setOption('printBGColors', 1);
//        jsPrintSetup.setPaperSizeUnit(jsPrintSetup.kPaperSizeMillimeters);
//        jsPrintSetup.setOption('paperHeight',59);
//        jsPrintSetup.setOption('paperWidth', 102);
        // Define your paper size. Important part for Windows is paperData=123 
        // you can try also to set width=-1 and height=-1
        // As I see in about:config ..paperWidth=-1 and ...paperHeight=-1       
        jsPrintSetup.definePaperSize(123, 123, 'cust_label_1', 'cust_label_1', 'Custom Label 1', 102, 59, jsPrintSetup.kPaperSizeMillimeters);      
        jsPrintSetup.setPaperSizeData(123);     
        jsPrintSetup.setOption('marginTop', 0);
        jsPrintSetup.setOption('marginRight', 0);
        jsPrintSetup.setOption('marginBottom', 0);
        jsPrintSetup.setOption('marginLeft', 0);
        jsPrintSetup.setOption('scaling', 100);
        jsPrintSetup.clearSilentPrint();
        jsPrintSetup.setOption('printSilent', true);
        jsPrintSetup.printWindow(window.frames['checkin_label_203096115']);
      }

    </script>

  </body>
</html>

BKStephens commented 8 years ago

I tried jsPrintSetup.setOption('paperData', 123) along with jsPrintSetup.setOption('paperWidth', 102),

<html>
  <head>
  </head>
  <body onload='printLabel();'>
    <iframe src='iframe.html'
            name="checkin_label_203096115"
            frameborder='0'
            height='100'
            width='100'
            style='visibility: hidden; position:absolute; top:-200px; left:-200px;'>

    </iframe>
    <script type="text/javascript">
      function printLabel() {
        window.frames['checkin_label_203096115'].focus();
        jsPrintSetup.setGlobalOption('DEBUG', true);
        jsPrintSetup.setOption('orientation', jsPrintSetup.kPortraitOrientation);
        jsPrintSetup.setOption('headerStrLeft', '');
        jsPrintSetup.setOption('headerStrCenter', '');
        jsPrintSetup.setOption('headerStrRight', '');
        jsPrintSetup.setOption('footerStrLeft', '');
        jsPrintSetup.setOption('footerStrCenter', '');
        jsPrintSetup.setOption('footerStrRight', '');
        jsPrintSetup.setOption('printBGColors', 1);
        jsPrintSetup.setPaperSizeUnit(jsPrintSetup.kPaperSizeMillimeters);
        jsPrintSetup.setPaperSizeData(123);
        jsPrintSetup.setOption('paperHeight',59);
        jsPrintSetup.setOption('paperWidth', 102);
        jsPrintSetup.setOption('marginTop', 0);
        jsPrintSetup.setOption('marginRight', 0);
        jsPrintSetup.setOption('marginBottom', 0);
        jsPrintSetup.setOption('marginLeft', 0);
        jsPrintSetup.setOption('scaling', 100);
        jsPrintSetup.clearSilentPrint();
        jsPrintSetup.setOption('printSilent', true);
        jsPrintSetup.printWindow(window.frames['checkin_label_203096115']);
      }

    </script>

  </body>
</html>

but I still got this error:

Error:
message:Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWebBrowserPrint.print]
result:2147500037
name:NS_ERROR_FAILURE
filename:jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js
lineNumber:1550
columnNumber:0
data:null
stack:jsPrintSetup.prototype.printWindow@jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js:1550:4
printLabel@file:///C:/Users/IEUser/Desktop/test4.html:36:9
onload@file:///C:/Users/IEUser/Desktop/test4.html:1:1

location:JS frame :: jar:file:///C:/Users/IEUser/AppData/Roaming/Mozilla/Firefox/Profiles/3l0bags5.default/extensions/jsprintsetup@edabg.com.xpi!/components/jsPrintSetup.js :: jsPrintSetup.prototype.printWindow :: line 1550

I then tried jsPrintSetup.definePaperSize(123, 123, 'cust_label_1', 'cust_label_1', 'Custom Label 1', 102, 59, jsPrintSetup.kPaperSizeMillimeters); and jsPrintSetup.setPaperSizeData(123); without jsPrintSetup.setOption('paperWidth', 102)

<html>
  <head>
  </head>
  <body onload='printLabel();'>
    <iframe src='iframe.html'
            name="checkin_label_203096115"
            frameborder='0'
            height='100'
            width='100'
            style='visibility: hidden; position:absolute; top:-200px; left:-200px;'>

    </iframe>
    <script type="text/javascript">
      function printLabel() {
        window.frames['checkin_label_203096115'].focus();
        jsPrintSetup.setGlobalOption('DEBUG', true);
        // jsPrintSetup.setPrinter("PDFCreator");
        jsPrintSetup.setOption('orientation', jsPrintSetup.kPortraitOrientation);
        jsPrintSetup.setOption('headerStrLeft', '');
        jsPrintSetup.setOption('headerStrCenter', '');
        jsPrintSetup.setOption('headerStrRight', '');
        jsPrintSetup.setOption('footerStrLeft', '');
        jsPrintSetup.setOption('footerStrCenter', '');
        jsPrintSetup.setOption('footerStrRight', '');
        jsPrintSetup.setOption('printBGColors', 1);
//        jsPrintSetup.setPaperSizeUnit(jsPrintSetup.kPaperSizeMillimeters);
//        jsPrintSetup.setOption('paperHeight',59);
//        jsPrintSetup.setOption('paperWidth', 102);
        // Define your paper size. Important part for Windows is paperData=123 
        // you can try also to set width=-1 and height=-1
        // As I see in about:config ..paperWidth=-1 and ...paperHeight=-1       
        jsPrintSetup.definePaperSize(123, 123, 'cust_label_1', 'cust_label_1', 'Custom Label 1', 102, 59, jsPrintSetup.kPaperSizeMillimeters);      
        jsPrintSetup.setPaperSizeData(123);     
        jsPrintSetup.setOption('marginTop', 0);
        jsPrintSetup.setOption('marginRight', 0);
        jsPrintSetup.setOption('marginBottom', 0);
        jsPrintSetup.setOption('marginLeft', 0);
        jsPrintSetup.setOption('scaling', 100);
        jsPrintSetup.clearSilentPrint();
        jsPrintSetup.setOption('printSilent', true);
        jsPrintSetup.printWindow(window.frames['checkin_label_203096115']);
      }

    </script>

  </body>
</html>

and it works! We will refactor to use definePaperSize instead of "jsPrintSetup.setOption('paperWidth', ...".

Thank you for your help, and for your work on jsprintsetup!

edabg / jsprintsetup

"Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWebBrowserPrint.print]" - Firefox 47.0 for Windows with DYMO LabelWriter 450 Turbo #18