edenia / proton-affiliate

On-Chain Affiliate System for the Proton Blockchain :mega:
https://earnproton.com
MIT License
14 stars 4 forks source link

Update mail templates #392

Closed leisterfrancisco closed 2 years ago

leisterfrancisco commented 2 years ago

Discussed in https://github.com/eoscostarica/proton-affiliate/discussions/381

Originally posted by **leisterfrancisco** January 31, 2022 # Improve Mail Templates The purpose of this discussion is to standardize, improve the emails templates and vary the content. ## Problem Actually, the non-KYC users that have accepted to receive emails are getting 3 emails but two of those mails are repeated for different moments as it is detailed below. 1. (User triggered) - User apply to Proton Affiliate Program but don't have KYC 2. (Backend triggered) - After the 2/10 of `expiration_days` if the user hasn't got KYC, they will get notified with a mail **(same as before)** 3. (Backend triggered) - Once the total time specified in the `expiration_days` is completed and the user hasn't activated their KYC verification, the service will get that user know with a mail and delete him from the waiting list. ## Current mail templates The next content is without header and footer. ### Moment 1, 2 ``` Regarding Your Proton On-Chain Referral Program Request for ${account} We were unable to activate your Proton referral link as your account must first complete the KYC (Know Your Customer) process in the Proton wallet. Once your account has KYC you may apply again and begin using the Proton Referral Program to start earning rewards. Please, go to the Proton wallet app and submit your KYC application. The KYC process is currently limited to a few countries and plans are underway to increase the list of countries with KYC enabled To find out what countries can complete KYC please go to the Proton wallet . If you're still having problems after confirming this information, please get in touch with us through Telegram: https://t.me/protonxpr. ``` ### Moment 3 ``` ${account} - Regarding Your Proton On-Chain Referral Program Request Your Proton referral link is not ready yet. To begin using the Proton Referral Program and start earning rewards, you must first complete the KYC (Know Your Client) authentication process in the Proton wallet. Please, go to the Proton wallet app and submit your KYC application. Once completed, you can start using your referral link. To find out what countries can complete a KYC, go to the Proton wallet app or ask in the Proton Telegram chat: https://t.me/protonxpr. If you're still having problems after confirming this information, please get in touch with us through Telegram: https://t.me/eoscr. ``` ## Visual content Next are the images of each template for different moments. ### Moment 1, 2 ![image](https://user-images.githubusercontent.com/28828796/151888692-c54e3882-7a9f-4cc7-b988-5210a1071994.png) ### Moment 3 ![image](https://user-images.githubusercontent.com/28828796/151888653-be76dd23-4a4c-472c-91ea-be3aac2b2be3.png)
leisterfrancisco commented 2 years ago

Use the as mail content the suggestion that is shared here