server stopped working since 6/6/2024

eggnogdb / eggnog-mapper

Fast genome-wide functional annotation through orthology assignment

http://eggnog-mapper.embl.de

GNU Affero General Public License v3.0

571 stars 105 forks source link

server stopped working since 6/6/2024 #515

Closed Venetios closed 4 months ago

Venetios commented 5 months ago

My job is usally completed after 4 to 5 mins. Now it runs for days. My jobs arent completed since 6/6/2024, as the server status shows jobs beeing processed from that specific date. Currurt date 11/6/2024

kcallicott commented 5 months ago

I'll second this. I think my normal run is more like 30 minutes, but my last successful submission was 6/4. Since then, jobs list as "started" but don't complete.

True-Create commented 5 months ago

When will the server be restored approximately?

Cantalapiedra commented 5 months ago

Hi,

Thank you for reporting this. I cannot give an estimation of when the problem will be solved, but we hope to do it ASAP.

Sorry for the inconveniences and thank you for your patience.

Best, Carlos

Cantalapiedra commented 4 months ago

Please, check issue #511