Error in integration - Githubissues

eifinger / hass-weenect

Homeassistant integration for weenect

MIT License

10 stars 2 forks source link

Error in integration #256

Closed deReede closed 1 year ago

deReede commented 1 year ago

Version of the custom_component

3.0.1

Describe the bug

I've installed the HACS plugin. And added the integration via the integration panel in HA. It asked for credentials en I've put in the Weenect e-mail and password and it accepted. Then it was trying to start/connect and within a second:

I am currently on HA version:

Debug log

eifinger commented 1 year ago

Thank you for opening an issue. Could you please click on the error you have screenshotted under Debug log and provide me with the stacktrace which should be shown there?

Should look like this. You can copy its contents and paste it here with the button in the top right corner:

deReede commented 1 year ago

This is all there is when clicking the error.

deReede commented 1 year ago

I had contact with Weenect support, and it turned out that the module wasn't activated correctly. They did remote reset of the SIM and suddenly the integration started working too. So I've closed the ticket. Thank you for your time and for creating this nice plugin!

walkxcode commented 1 year ago

Hello, I am also encountering this problem. I tried contacting Weenect, but they said there wasn't any problems they could find.

walkxcode commented 1 year ago

eifinger commented 1 year ago

@walkxcode could you please open a new issue with debug information? I added additional debug statements since this issue occured last time

walkxcode commented 1 year ago

Yes, where can I find the debug logs? I have only installed HASS a couple of days ago :')

eifinger commented 1 year ago

@walkxcode Click on the integration

Enable Debug Logging

Go to Settings>System>Logs