Getting the error "Please add premium membership login details" on 3.11 version of the addon

[veerapursandesh]

I am using Amazon firestick device for streaming.

Kodi Version: 19.1 Einthusan Repo Version: Ein Tamil 1.0.0 Einthusan App Version: Ein Tamil 3.0.11

I have provided the login as shown below but still getting the error message when attempt made to stream Ultra HD videos.

[eintamil]

Unfortunately, I do not have a premium membership to test this. Could you uninstall the add-on and install a fresh one and let me know if the issue still exists.

[veerapursandesh]

I still see the same problem as earlier. Has anyone else seen this issue?

[eintamil]

Hi, Are you able to login fine online in your laptop and what an UHD movie fine with the premium account?

[veerapursandesh]

I have tried on with Kodi app Firestick, Apple TV and my MacBook but I see the same error as mentioned.

However, if I access the Einthusan website directly in the browser of my laptop, I can watch the UHD videos with my credentials.

[eintamil]

Please share the Kodi.log file

On Fri, 9 Jul 2021, 16:15 Sandesh Veerapur, @.***> wrote:

I have tried on with Kodi app Firestick, Apple TV and my MacBook but I see the same error as mentioned.

However, if I access the Einthusan website directly in the browser of my laptop, I can watch the UHD videos with my credentials.

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[veerapursandesh]

Here are the screenshots of logs in order.

https://snipboard.io/zgkV6H.jpg

https://snipboard.io/dEtzf3.jpg

https://snipboard.io/2zaCxj.jpg

https://snipboard.io/MWnD6z.jpg

Do note that I don't see these errors when I login to the EInthusan account on my laptop and access UHD videos. It's only seen when I access Einthusan in Kodi and while accessing UHD videos.

[eintamil]

Hello, Do you have any special characters in your password? Could you please temporarily reset your password to a simple one and let me know if that works fine.

[veerapursandesh]

I just have a "." and alphabets in my password. I don't see an option change password in Einthusan. Would this info be helpful in debugging?

[eintamil]

Ok. I will try to recreate this scenario. In the meanwhile, could you update the password using any of the below options and confirm if it works fine: https://einthusan.tv/forgot-password/?lang=tamil https://einthusan.tv/account/?lang=tamil

[veerapursandesh]

I tried with a different password that has only letters and numbers and still I see the same error as shown in logs.

[Allwaysmrright]

hi..did you guys find a solution for this issue...can any one help i facing same problem