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Official Elastic connectors for third-party data sources
https://www.elastic.co/guide/en/elasticsearch/reference/master/es-connectors.html
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Sync is not getting completed for Jira Cloud & Confluence Cloud connector when checked as a Native Connector. #1045

Closed khushbu-elastic closed 1 year ago

khushbu-elastic commented 1 year ago

Bug Description

Sync is not getting completed for Jira Cloud & Confluence Cloud connector when checked as a Native Connector.

To Reproduce

Steps to reproduce the behavior:

  1. Execute the Jira Cloud or Confluence cloud instance as a Native Connector configured with correct values.

Expected behavior

No Error should be displayed and Jira Cloud Connector & Confluence Cloud Connector should run successfully.

Actual Result:

The execution for Jira Cloud & Confluence Cloud is not getting completed and sync keeps going for n amount of time. Indexing of all the documents is not happening. The sync execution gets interrupted in between (Shows - In Progress) and gets into the infinite execution. We have to stop the execution by manual intervention.

Screenshots

error for confluence cloud error for confluence cloud1

Environment

Additional context

Sync is getting completed for Jira Server & Confluence Server connector when checked as a Native Connector. It is working fine.

sphilipse commented 1 year ago

Hi @khusbu-elastic, can you paste the connector document from the .elastic-connectors index for this connector?

khushbu-elastic commented 1 year ago

@sphilipse I have shared that in the slack DM.

sphilipse commented 1 year ago

So in this case the connector has the wrong status, which should be set to configured after you've added the right connector configuration. I'm not sure if I got that right in the initial document, I'll change and add that if not.

khushbu-elastic commented 1 year ago

@sphilipse I have checked this again today with newly created elastic-cloud instance v8.8.0 and it seems Jira & Confluence Cloud connector are working fine as a Native Connector. But seems working very slow as Indexing 300 documents taking 384 secs approximately for Confluence cloud and Indexing 4 documents took 72 secs approximately.

But as the functionality for the both the connectors cloud are working fine, closing this issue for now.