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Enhance troubleshooting guides with checklists #88371

Open DaveCTurner opened 2 years ago

DaveCTurner commented 2 years ago

Our recent discussions about supportability identified that enhancing our troubleshooting documentation with checklists of specific actions might help a significant proportion of users help themselves without needing to escalate questions to the support or development teams. We did not go into much depth on what that might mean in practice, but I'm opening this issue to record the need for further discussions in this area. Feel free to take this issue forwards as you see fit, for instance by filling it out into a full meta-issue or by closing it in favour of some other more specific action items.

elasticmachine commented 2 years ago

Pinging @elastic/es-docs (Team:Docs)