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Cisco Unified Communications Manager (CUCM); Call Detail Records (CDR) & Call Management Records (CMR) Integration(s) #5028

Closed BenB196 closed 3 months ago

BenB196 commented 1 year ago

(This is slightly more of a question, but also an integration request)

Enhancement

I'd like to see an Elastic integration(s) for CUCM CDRs/CMRs.

Question(s)

I actually have a relatively working setup for this (Custom Logs Elastic Agent & Custom Elasticsearch Ingest Pipelines). I'm willing to open a PR to contribute them, but I have a few 1 questions:

  1. Is Elastic interested in an integration like this?
  2. If Elastic is interested in an integration like this, is there a way for integrations to deploy indices with data and enrichment policies and executions?
    • CUCM CDRs have a lot of fields which contain numbers that equal human-readable descriptions as well as some hex codes. To achieve this, my pipeline uses a "definitions" index, and a few enrichment policies and processors.

Edit: I was able to switch to using a script processor rather than enrichment policies/processes. So now just a question of whether Elastic is interested in this type of integration.

botelastic[bot] commented 9 months ago

Hi! We just realized that we haven't looked into this issue in a while. We're sorry! We're labeling this issue as Stale to make it hit our filters and make sure we get back to it as soon as possible. In the meantime, it'd be extremely helpful if you could take a look at it as well and confirm its relevance. A simple comment with a nice emoji will be enough :+1. Thank you for your contribution!