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[Defend Workflows] Analyzer for sentinelone alerts is showing "No Process Events Found" #176794

Closed sukhwindersingh-qasource closed 5 months ago

sukhwindersingh-qasource commented 7 months ago

Describe the bug: Analyzer for sentinelone alerts is showing "No Process Events Found"

Build Details:

VERSION: 8.13.0 snapshot
BUILD: 71393
COMMIT: 4f3bc35472dfeb88c02466790bd3c96dcc98f4de

Preconditions

Steps to Reproduce

Actual result

Expected Result

Screen-Cast

https://github.com/elastic/kibana/assets/108654988/82c5d17a-baa3-45e0-bc29-10868a022a05

elasticmachine commented 7 months ago

Pinging @elastic/security-defend-workflows (Team:Defend Workflows)

elasticmachine commented 7 months ago

Pinging @elastic/security-solution (Team: SecuritySolution)

sukhwindersingh-qasource commented 7 months ago

@manishgupta-qasource Kindly review this Thanks!

dasansol92 commented 7 months ago

@tomsonpl could you take a look at this? Thanks!

tomsonpl commented 7 months ago

Hey @sukhwindersingh-qasource thanks for raising this 👍 Do you have access to S1 instance, where you could compare how the graph looks for for the same event?

manishgupta-qasource commented 7 months ago

Reviewed and assigned to @dasansol92

tomsonpl commented 7 months ago

We talked with @sukhwindersingh-qasource on slack, and thanks to his observations we are able to understand this issue better 👏

So the issue here is: We have two integrations for Sentinel One (one in beta cloud funnel) that fetch different logs. First SentinelOne fetches malware alerts (along with some other types) - as in this case. Second Sentinel One Cloud Funnel fetches processes (along with some other types too) - missing in this case. So even though we have a S1 alert and we open the analyzer, we do not have the related process event fetched, therefore the Analyzer renders the 'No processes' promt. Which is a correct behavior.

What we should do is probably state it more clearly that the user needs Cloud Funnel integration to be able to render Analyzer graphs. @caitlinbetz @dasansol92 FYI

ferullo commented 7 months ago

Is it possible for us to update the text that displays in the No Process Events Found display when an S1 alert was clicked on to alert the user that they need to enable Cloud Funnel?

sukhwindersingh-qasource commented 5 months ago

Hi @dasansol92 ,

We have validated this ticket on the latest 8.13.0 BC 7 build with the Sentinel One Cloud Funnel integration and we are able to test the Analyzer for Sentinelone ✔️

Please find below the testing details

Build Details:

VERSION: 8.13.0 BC7 Build : 72069 Commit : 2e3a5cd43e835baa1d596b1aa54735992259ecb9

Screenshot:

https://github.com/elastic/kibana/assets/108654988/71602edc-293a-4d26-919e-b135921ba557

Hence, we are closing this issue and marking it as QA Validated.

Thanks!!

muskangulati-qasource commented 5 months ago

Bug Conversion

Thanks!