@cnasikas
Describe the feature:
webhook – Case management”, step 3 - ability to use a POST request (same as create case and comment and updates) instead of only a GET request.
Describe a specific use case for the feature:
We want to use Ansible, to retrieve the case information. Ansible only allows POST requests. it would look something like this:
URL: https://ansible.domain/api/v2/job_templates/100/
METHOD: post
BODY:
{
"whateverKey": {{{external.system.id}}}
}
HEADER: (same as configured in step1)
"authorisation": bearer xxxxx
@cnasikas Describe the feature: webhook – Case management”, step 3 - ability to use a POST request (same as create case and comment and updates) instead of only a GET request.
Describe a specific use case for the feature: We want to use Ansible, to retrieve the case information. Ansible only allows POST requests. it would look something like this: URL: https://ansible.domain/api/v2/job_templates/100/ METHOD: post BODY: { "whateverKey": {{{external.system.id}}} } HEADER: (same as configured in step1) "authorisation": bearer xxxxx