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Slack ⇔ Cases integration #183831

Open DaveCTurner opened 5 months ago

DaveCTurner commented 5 months ago

We (the ES dev team) manage a great deal of our workflow through Slack, and rely on the Slack connector to track Kibana Alerts as they fire. We'd like to use Kibana Cases as a more structured approach to working with our alerts, but today there apparently isn't any integration between Slack and Cases. Could we have such an integration so that folks can follow along as cases progress without needing to switch tools?

I'm being deliberately vague about exactly what such an integration would look like at this point - details to be discussed.

/cc @cnasikas

elasticmachine commented 5 months ago

Pinging @elastic/response-ops (Team:ResponseOps)

elasticmachine commented 5 months ago

Pinging @elastic/response-ops-cases (Feature:Cases)

elkargig commented 5 months ago

we (SRE) are also very interested in this. If there's any meeting about requirements gathering please include us