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[ResponseOps][Rules] Snooze scheduler UX for recurring snoozes with end dates is confusing #192399

Open Zacqary opened 2 weeks ago

Zacqary commented 2 weeks ago

A customer submitted a support request asking why this scheduled snooze was suppressing alerts on Saturday and Sunday: Image

The customer meant to configure something like:

9/2/2024 05:30PM → 09/3/2024 05:30 PM
Timezone:Asia/Tokyo
Make recurring :On
Repeat:Custom
    Every 1 week
   Mo、Tu、We、Th、Fr
Ends:9/30/2024

Which would have looked like this: Image

But they actually configured this: Image

Possible solutions

elasticmachine commented 2 weeks ago

Pinging @elastic/response-ops (Team:ResponseOps)