search

eldy / AWStats

AWStats Log Analyzer project (official sources)
https://www.awstats.org
380 stars 120 forks source link

Missing Sept/Oct stats on my Ipower acct rept #267

Open georgewienbarg opened 1 month ago

georgewienbarg commented 1 month ago

Missing Sept/Oct stats on my Ipower acct reports!!! www.georgejay.com

Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

Smartphone (please complete the following information):

Additional context Add any other context about the problem here.

chuckhoupt commented 1 month ago

This is a problem at your web hosting company, so you should contact tech support there.

Please close this issue, since there is no problem with the AWStats software.

georgewienbarg commented 1 month ago

OK, so they told me it was your problem. But I’m the one that stuck. I used to be really good, and my stats used to come in like clockwork. I guess you don’t wanna investigate any further?George Jay @. Nov 2, 2024, at 9:38 AM, Chuck Houpt @.> wrote: This is a problem at your web hosting company, so you should contact tech support there. Please close this issue, since there is no problem with the AWStats software.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

chuckhoupt commented 1 month ago

Happy to help if I can. Could you post what IPower support said the problem was?

Also, the IPower help page mentions clearing your browser cache to get the latest stats. You might double-check if that helps: https://www.ipower.com/help/article/using-visitor-statistics-to-monitor-your-site#:~:text=I%20have,reports

georgewienbarg commented 1 month ago

I cleared the cash and my stats still don’t come in for September and October. Ipower told me it was a bug on your end. George Jay @. Nov 2, 2024, at 11:15 AM, Chuck Houpt @.> wrote: Happy to help if I can. Could you post what IPower support said the problem was? Also, the IPower help page mentions clearing your browser cache to get the latest stats. You might double-check if that helps: https://www.ipower.com/help/article/using-visitor-statistics-to-monitor-your-site#:~:text=I%20have,reports

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

georgewienbarg commented 1 month ago

Is there anyway I can get my September and October stats?George Jay @. Nov 2, 2024, at 11:15 AM, Chuck Houpt @.> wrote: Happy to help if I can. Could you post what IPower support said the problem was? Also, the IPower help page mentions clearing your browser cache to get the latest stats. You might double-check if that helps: https://www.ipower.com/help/article/using-visitor-statistics-to-monitor-your-site#:~:text=I%20have,reports

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>