Open aravndal opened 2 weeks ago
I have a similar problem which seems to be related to the internetconnection. In the MMI-Navi screen, on the bottom left, I get OFFLINE (and strikethrough cloud-icon)
in the (iPhone) App I do not read the actual charging status anymore, not even when the car is connected to my office or home Wifi.
this occured from the moment I passed the border from Italy to France last week Friday. I noticed in the navi I did not get any traffic updates anymore, and I could not reach the car anymore from the App. Pretty inconvenient if it is on a public (slow) charger and you need to know when the car is charged so you have to move it to free up the charger (and avoid charger occupation fines)
After setup, myAudi app has not established a full connection to the car for the past week, indicating it's not a temporary error. The charge status and settings are not working, climate control is not responding, and updating charge settings is impossible. However, lock/unlock doors functionality and vehicle messages are working.
A factory reset of the car’s MMI and the myAudi app did not resolve the issue. The problem has now been escalated from Norwegian Audi support to the Audi/app vendor.