element-hq / element-desktop

A glossy Matrix collaboration client for desktop.
https://element.io
GNU Affero General Public License v3.0
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high CPU utilization followed by exit of the app #1497

Open chrschm opened 7 months ago

chrschm commented 7 months ago

Steps to reproduce

Using Element-Desktop nightly or stable on Macbook Pro M1 2020 with macOS 14 causes massive CPU usage at some point. The application then stops responding (stable build) or just exits (nightly).

With the stable version I used to use two different profiles, but even uninstalling the app and moving away the profiles to just use one (default) does not change the behaviour.

I have been experiencing this since about April 2023 or so.

Outcome

What did you expect?

Running the app for more than 5 to 300 min.

What happened instead?

App gets unresponsive and exits/crashes.

Operating system

macOS 14

Application version

Version von Element Nightly: 2024020601 Krypto-Version: Olm 3.2.15

Version von Element: 1.11.57 Krypto-Version: Olm 3.2.15

How did you install the app?

dmg from element.io

Homeserver

matrix.flyingcircus.io

Will you send logs?

Yes

chrschm commented 4 weeks ago

As the problem persists and Element-Desktop is not usable at all, can I provide any additional information to get to the root of the problem?