video error

[XJY00]

Steps to reproduce

I configured the self-deployed jitis video service and applied config.json on the desktop client, but after starting the call, I added rooms to different accounts on multiple devices to test. Only the voice was normal, while the video and screen were not transmitted, which was present in the element scene (beta version video room, Widget Windows, pop-up web pages). I tried calling again on the self-deployed jitis web page and everything worked. What happened? What should I do?

Outcome

What did you expect?

self-deployed jitis video service

What happened instead?

Only the voice was normal, while the video and screen were not transmitted,

Operating system

Windows11

Application version

Element 版本： 1.11.70 Crypto version: Rust SDK 0.7.1 (80a151e), Vodozemac 0.6.0

How did you install the app?

https://element.io/download

Homeserver

Synapse

Will you send logs?

Yes

[t3chguy]

For screensharing your issue is https://github.com/element-hq/element-desktop/issues/683

[t3chguy]

Unfortunately the logs don't give any indication as to what is happening as they cannot get logs out of your jitsi iframe, you'd need to check the chromium console which you can open using Ctrl+I

[XJY00]

I didn't understand what you meant, ctrl+ I should be used in where? Nothing happened in the element desktop and widget window, but I saved the element's web side browser log, and the pop-up window of the widget in the browser's log, which I mentioned was the browser's F12 tool console log. And the browser model is vivaldi. Is that right? The attachment is a log of two pages, and I hope I can express myself, because my mother tongue is not English.

i.xjyofc.top-1720615049721.log app.element.io-1720615076785.log

[t3chguy]

Sorry Control+Shift+I for the console, I haven't used Windows in a little while

[XJY00]

ok, chromium console log vector-1720618235902.log

[t3chguy]

Can you clear the console, try sharing your video not screenshare as that is unsupported in Desktop as per https://github.com/element-hq/element-desktop/issues/683 and share another console log as this one is quite long which makes it hard to see the problem

[XJY00]

1. user1 join video room (Windows Element)
2. user2 join video room (Android Nelement, has open camera)
3. user1 open camera
4. log end vector-1720618667671.log

I haven't looked at #683 carefully yet. If jitsi doesn't support it, is it possible to consider other open source projects instead? Such as https://github.com/screego/server/

[t3chguy]

If jitsi doesn't support it, is it possible to consider other open source projects instead? Such as screego/server

https://github.com/element-hq/element-call supports it fine, its already in Labs if you enable it via config.

[XJY00]

If jitsi doesn't support it, is it possible to consider other open source projects instead? Such as screego/server

https://github.com/element-hq/element-call supports it fine, its already in Labs if you enable it via config.

That said, there is already a better experimental feature element-call being developed that will also support our self-deployment in the future, so I've decided it's better to give up on jitsi and wait for an update on your project.