No calls button

[ionwerz]

There is no Call button icon on iPhone X after starting E2E chat

[ghost]

I have this same issue, I create a room, enable e2e and then the call button is gone on my iPhone XR but on my Pixel 3XL it Is still there and I can call on my pixel and my iPhone shows the incoming call etc but I can't call on my iPhone because there's no icon. It happens very randomly but is pretty easy to replicate.

[cwmke]

I had the same issue and resolved it by going to settings and clearing the cache. When I went back to the conversation the button reappeared.

[ashechka]

Same problem to me. Can it be issue with OS version, bcz on my XR(12.4.3) On my Ipad with OS ver9.3.5 RIOT app with my personal homeserver working stable

[ashechka]

after upgrade to latest version - first 4-5 attempts to call i am able to see buttons and dial window appears. but connection was not established. After a while this button disappear again without any reason

[ghost]

I noticed that this bug, for me, comes from the MXRoomSummary reporting that there's only 1 member joined hence not making this button visible, even though there are 2 joined members in the room. I fixed it with this workaround in RoomViewController::refreshRoomInputToolbar

        // Workaround fix to keep the members count of the room state updated
        MXRoomState *roomState = self.roomDataSource.roomState;
        MXRoom *room = self.roomDataSource.room;
        MXRoomMembers *members = roomState.members;
        MXRoomMembersCount *membersCount = roomState.membersCount;
        if ([members handleStateEvents:roomState.stateEvents])
        {
            // Update counters for currently known room members
            membersCount.members = members.members.count;
            membersCount.joined = members.joinedMembers.count;
            membersCount.invited =  [members membersWithMembership:MXMembershipInvite].count;
        }
        [self.mainSession.roomSummaryUpdateDelegate session:self.mainSession updateRoomSummary:room.summary withStateEvents:roomState.stateEvents roomState:roomState];

        // Check whether the call option is supported
        roomInputToolbarView.supportCallOption = self.roomDataSource.mxSession.callManager && self.roomDataSource.room.summary.membersCount.joined >= 2;

[shuheng-liu]

Same issue on iPad Pro 12.9". I don't have the phone call button in E2EE chat. However, I can pick up phone calls made by other people (using other devices). The button does appear on iPhone XS Max. I suspect whoever fixed the issue forgot to test the iPad OS version. Could anyone please consider fixing it in the next update? VoIP is a very important feature of the matrix protocol and it'd be a shame if iPads can only pick up phone calls instead of making them. Thanks.

[shuheng-liu]

Here are screenshots of the iPad vs iPhone App. The phone call button is missing for the iPad.

iPad App

iPhone App

[jpggithub]

Phone call button missing for an E2E on iphone v11.4.1 with Riot 0.11.4 (olm v3.1.0). Going in settings and clearing the cache fix the problem (see above https://github.com/vector-im/riot-ios/issues/2472#issuecomment-515648568)

[rozahp]

I use iPhone 6 with latest iOS upgrade. I am an admin on my homeserver and when joining group rooms there is no call button. Video button is there.

On element-web (Firefox) and Android (Galaxy) this is not an issue.

Call button is found when chatting 1o1, private rooms. And I can receive calls from group rooms.