As part of the WTF initiative to improve our app and increase it's quality, we are focussing on the D1 metric. We believe that by improving user onboarding we will drastically improve the D1 metric, quality, and usability of Element.
Outputs are in 2 categories: First Impressions & First Tasks.
UserTesting on the mobile apps revealed that the current Onboarding flow gives users very little personality, education, or value from the app. It also lands users on the homepage with minimal investment and maximum confusion: “What do I do now?”
First impressions
An improved onboarding experience \(FTUE\) will provide the missing components to new users.
We believe by better guiding users through the sign up and sign in flow we accurately set expectations, increase value, and encourage commitment.
First tasks
Using WTFs and Papercuts to improve the onboarding experience after sign up. Taking users from the first visit to the homepage right through creating their own Room, DM, etc. There are a number of first tasks that require improvements, cross referencing WTFs & Papercuts with D1 & R30 metrics will enable us to prioritise those with highest impact
Each task in this Epic has a Meta issue where discussions are captured and decisions are made.
Each Meta task has a Platform specific issue in order to track the work on our project board and know the stage of each platform at any given time. iOS is here and Android is here
Each App board has an Epic to represent the work Sprint to Sprint: iOSAndroid
Project Board
As part of the WTF initiative to improve our app and increase it's quality, we are focussing on the D1 metric. We believe that by improving user onboarding we will drastically improve the D1 metric, quality, and usability of Element.
Go to the parent issue and WTF epic
Outputs are in 2 categories: First Impressions & First Tasks.
UserTesting on the mobile apps revealed that the current Onboarding flow gives users very little personality, education, or value from the app. It also lands users on the homepage with minimal investment and maximum confusion: “What do I do now?”
First impressions
An improved onboarding experience \(FTUE\) will provide the missing components to new users. We believe by better guiding users through the sign up and sign in flow we accurately set expectations, increase value, and encourage commitment.
First tasks
Using WTFs and Papercuts to improve the onboarding experience after sign up. Taking users from the first visit to the homepage right through creating their own Room, DM, etc. There are a number of first tasks that require improvements, cross referencing WTFs & Papercuts with D1 & R30 metrics will enable us to prioritise those with highest impact
First Impressions:
Figma
First Impressions Issue Tracking
Build a new onboarding experience
https://github.com/vector-im/element-meta/issues/146
https://github.com/vector-im/element-meta/issues/126
https://github.com/vector-im/element-meta/issues/128
https://github.com/vector-im/element-meta/issues/129
https://github.com/vector-im/element-meta/issues/130
https://github.com/vector-im/element-meta/issues/131
https://github.com/vector-im/element-meta/issues/132
https://github.com/vector-im/element-meta/issues/133
https://github.com/vector-im/element-meta/issues/134
https://github.com/vector-im/element-meta/issues/135
https://github.com/vector-im/element-meta/issues/136
Android does not need to ask for Notification permission.
https://github.com/vector-im/element-meta/issues/136
https://github.com/vector-im/element-meta/issues/171
First Tasks: