Feature Request: Ability to disable Key Backup Prompt

element-hq / element-meta

Shared/meta documentation and project artefacts for Element clients

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Feature Request: Ability to disable Key Backup Prompt #1534

Open jkms opened 5 years ago

jkms commented 5 years ago

Is your suggestion related to a problem? Please describe. I'd like to be able to disable the "Key Backup" prompt for users

Describe the solution you'd like A Parameter in the config.json to toggle key backup

Describe alternatives you've considered The only other option I have is training my users

Additional context I have disabled room encryption on my homesever as per vector-im/element-meta#1442. I have a legal need to require the contents of my homeserver are auditble, and this is working well. The prompt about encrypted messages is confusing my users, and disabling it would make things easier.

emorrp1 commented 4 years ago

I would also like to disable the prompt for users on my homeserver, but only because I don't think it's necessary any more with cross-signing unless you lose every single device?

As a user I'm least likely to want key backup on matrix.org because then e2ee is only as good as the passphrase, but more likely to want key backup on a trusted friend's homeserver.

Bun-Bun commented 4 years ago

This could tie into a Synapse config option, if e2ee is disabled disable all related prompts.

https://github.com/matrix-org/matrix-doc/issues/2528

pdurbin commented 3 years ago

Hi! I assume this is the issue to follow if I'm anticipated that my users will be frustrated with the inability to turn off the "Set up Secure Backup" prompt in the Element desktop client, as shown in the screenshot below. ("Safeguard against losing access to encrypted messages & data".) If I should create a new issue instead, please just let me know and I'll be happy to. I'm coming from IRC and overall I'm having a good experience with Matrix. Thanks for maintaining a nice client!

After clicking "Continue" you see this:

An opt-out from this is needed for non-geeks, which is most of the population. 😄

yennor commented 3 years ago

Yes, it would be really nice to be able to get rid of that messge, it annoys me each time i restart the computer. Especially I already got setup a proper backup system for all my data, so I don't need to separately stores those information.

morerokk commented 2 years ago

2 years later, this message is still incredibly annoying. I think I might have to switch clients.

SamuelAllain commented 2 years ago

That is indeed very annoying

raphaelstary commented 1 year ago

I use multiple desktop PCs during the day and therefore I get to enjoy this prompt multiple times a day.

At first I thought, it's just a tiny dialog - no biggie - just move on ... but lately it really pisses me off :(

Seenox commented 8 months ago

I'm also checking in to see if there have been any updates on this issue/feature request. This could be a deal-breaker for me with the Element client if there is no option to disable the prompt, despite having the following settings in /.well-known/matrix/client:

    "io.element.e2ee": {
        "default": false,
        "force_disable": true,
        "secure_backup_required": false
    }

cpot commented 6 months ago

any update on this issue ?