Unable to query secret storage status error message unclear

turt2live commented 4 years ago

As a user: what does this mean? Is it bad? We should improve this error...

natrius commented 4 years ago

And, what does it mean? A friend of mine hast this error and now we are confused on what he should do?!

EDIT: We solved it somehow.

Fastidious commented 4 years ago

@natrius

EDIT: We solved it somehow.

How, magically? I also have this error.

turt2live commented 4 years ago

Usually it's just a timeout - click the retry button periodically until it goes away. If it doesn't go away, visit #riot-web:matrix.org for troubleshooting.

tlpbu commented 3 years ago

I am also having this unclear message and it is actually not related to timeout. At least in particular scenario

anyone navigates to shared user link e.. https://matrix.to/#/@dummyuser:myown.homeserver.org
click [Continue] on "Preview this link using the myown.homeserver.org homeserver" prompt
Choose Element an app to continue
Continue in browser
Click [Verify] link in right pane Security block of https://app.element.io/#/user/@dummyuser:myown.homeserver.org page

As a result this vague and unclear message appears due to following requests constantly failing with 403 status code: POST https://matrix-client.matrix.org/_matrix/client/unstable/keys/device_signing/upload GET https://matrix-client.matrix.org/_matrix/client/unstable/room_keys/version

Question is if in such situation user session verification option is at all needed to display in UI? And more importantly is this ok from privacy perspective to display user sessions list here?

jryans commented 3 years ago

Question is if in such situation user session verification option is at all needed to display in UI?

Thanks for the feedback, I've created https://github.com/vector-im/element-web/issues/16277 to address this variant.

And more importantly is this ok from privacy perspective to display user sessions list here?

I think that question is better asked in a more general forum, such as #matrix-spec:matrix.org, as it's not really specific to Element.

Agorise commented 3 years ago

I am getting the same error, and I can't even logout of the ui at all. I'm running dendrite latest and ma1sd identity server latest.

element-hq / element-web

Unable to query secret storage status error message unclear #13431