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element-hq / element-web

A glossy Matrix collaboration client for the web.
https://element.io
GNU Affero General Public License v3.0
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Blank page on KaiOS #13800

Closed piegamesde closed 4 years ago

piegamesde commented 4 years ago

Description

I tried opening https://riot.im/app in the KaiOS browser and I only get a black page without content.

Steps to reproduce

  1. Get a running phone KaiOS (that might be the hardest part ^^)
  2. Open the browser
  3. Visit https://riot.im/app

Version information

turt2live commented 4 years ago

We don't really support mobile browsers, sorry. If you're using the latest version of firefox, it should probably be fine though the mobile apps themselves are a much better experience.

piegamesde commented 4 years ago

I know. Is it possible to at least put a "this is not supported, please use XYZ" notice instead of a blank page?

If you're using the latest version of firefox

I can't find any version information, but based on my experience I assume it won't be the newest one. The sad thing is that since KaiOS is a web operating system, where there is no concept of a "native app". All applications will have to run in their web engine, be it in the browser or not.

turt2live commented 4 years ago

If the browser is so outdated we probably won't be able to show anything more than a blank page, unfortunately. We support extremely modern and maintained browser versions, and our old browser checks go back only a few years. Anything beyond that is just so old we can't feasibly even support it enough to say it is unsupported.