Occasionally when making a new direct message, encryption isn't enabled

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A glossy Matrix collaboration client for the web.

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Occasionally when making a new direct message, encryption isn't enabled #15426

Open artiblaster opened 4 years ago

artiblaster commented 4 years ago

Description

Occasionally when making a new direct message, encryption isn't enabled. My understanding is that DMs are supposed to be encrypted by default. But it doesn't ask me if I don't want it encrypted, it just does randomly fails to encrypt the room.

Steps to reproduce

make a direct message

Logs being sent: no, can I have the logs sent without my username?

Version information

For the desktop app:

OS: macOS 10.13.6
Version: Element Version 1.7.8 (1.7.8)

t3chguy commented 4 years ago

It uses encryption if the other party has e2ee pubkeys uploaded; if the server doesn't respond due to load it will assume no

artiblaster commented 4 years ago

It uses encryption if the other party has e2ee pubkeys uploaded; if the server doesn't respond due to load it will assume no

Is there a way i can have it try to reach the server again automatically?

t3chguy commented 4 years ago

No, it purposefully gives up after one attempt so that it doesn't prevent you from creating the chat if the server is being slow.

artiblaster commented 4 years ago

It could do with a better warning system, because this has happened, and I only noticed weeks later.