element-hq / element-web

A glossy Matrix collaboration client for the web.
https://element.io
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Stuck unread dot on v1.11.38 #25929

Open jplatte opened 1 year ago

jplatte commented 1 year ago

Steps to reproduce

Outcome

What did you expect?

Unread status must be cleared when reading messages, and especially when explicitly marking as read.

What happened instead?

Nothing.

Notifications debug
Room ID: !wIPEfqhDsTwAzqFGvi:matrix.org

Room status

Room unread status: Bold
Notification state is mentions_only
Room is not encrypted 🚨

Main timeline

Total: 0
Highlight: 0
Dot: true
User read up to: $SEbCtb0sBvASmgCDFl9fJq5jBRWb7O1mR8POZDih8vk
User read up to (ignoreSynthetic): $SEbCtb0sBvASmgCDFl9fJq5jBRWb7O1mR8POZDih8vk
Last event:
  ID: $x-0dKt3is3a0ZArW1cvfB1jm8AQHJUC3HWk3wEsJwvg
  Type: m.reaction
  Sender: @alexandrag:element.io

Threads timeline

(maybe you should add a button that copy-pastes this in a proper format)

Operating system

arch linux

Application version

Element version: 1.11.38 Olm version: 3.2.14

How did you install the app?

No response

Homeserver

No response

Will you send logs?

No

weeman1337 commented 1 year ago

@jplatte can you sends logs after trying to clear the notifications?

weeman1337 commented 1 year ago

I have just come across the same problem....

t3chguy commented 1 year ago

(maybe you should add a button that copy-pastes this in a proper format)

Contributions welcome but I'd rather we invest our resource-constrained time on fixing the issue...

andybalaam commented 1 year ago

Removing regression tag as we think this is part of the known-to-exist list of bugs.

mikewzr commented 5 months ago

I still have the same issue in Element Web/Desktop 1.11.67

Room status
Room unread status: Notification, count: 0
Notification state is all_messages
Room is not encrypted 🚨
Main timeline
Total: 0
Highlight: 0
Dot: false
Threads timeline

In the channel it shows a notification dot, without any number: image

On the phone in Element Android it shows no notification in the same channel.

Is there any way already to manually fix this/remove the dot?