element-hq / element-web

A glossy Matrix collaboration client for the web.
https://element.io
Apache License 2.0
10.87k stars 1.92k forks source link

trying to use the camera in a call without having one plugged in results in an error message for the microphone instead #26253

Open KawaiiKraken opened 9 months ago

KawaiiKraken commented 9 months ago

Steps to reproduce

reproduce: start normal call image make sure there is no camera plugged in click turn on camera receive error message: image

Outcome

What did you expect?

get an error about being able to access the camera

What happened instead?

got an error about the microphone

Operating system

windows

Application version

Element version: 1.11.44 Olm version: 3.2.14

How did you install the app?

No response

Homeserver

https://matrix.catgirl.cloud

Will you send logs?

No

weeman1337 commented 9 months ago

@KawaiiKraken Thank you for opening an issue. Unfortunately there is not enough information there for me to be able to reproduce it. Please update the description with steps/screenshots/video/more details so our developers can have a look at it.

Can you send logs (from help & about in settings) after this happened?

KawaiiKraken commented 9 months ago

sent debug logs through the app (i think it worked?) no video since no new information that's not covered by the screenshots steps to reproduce are included in the first message of the issue more info about my system that may help: windows 10 pro 22H2 (using AtlasOS tweaks specifically AtlasPlaybook22h2.v0.2) element installed through chocolatey no camera of any kind attached

i also noticed an even weirder thing, i had an obs virtual camera running this time (when i sent logs) and still got the same error i wonder if im just a one off case