Persistent unread

[bschnei3]

Steps to reproduce

One of my rooms in the app (both desktop and browser) has been showing a persistent "unread messages" notification (at first 3 for the browser app and 5 for the desktop app) symbol that I cannot seem to get rid of. If I click on the arrow to go to the first unread message, the room goes blank. I have tried:

• uninstalling and reinstalling (desktop app) -> nothing happened
• deleting the cache inside the settings (desktop app) -> (number increased to 7)
• deleting the cache and browser data -> (here also number increased to 7)

Outcome

What did you expect?

• uninstalling and reinstalling (desktop app) -> reset (but then again, I didn't delete the cache...)
• deleting the cache inside the settings (desktop app) -> reset
• deleting the cache and browser data -> reset

What happened instead?

• uninstalling and reinstalling (desktop app) -> nothing happened
• deleting the cache inside the settings (desktop app) -> (number increased to 7)
• deleting the cache and browser data -> (here also number increased to 7)

Operating system

Windows 11

Browser information

Chrome version 125.0.6422.142

URL for webapp

https://element.phys.ethz.ch/

Application version

Element version 1.11.65

Homeserver

No response

Will you send logs?

No

[dbkr]

This is unlikely to be actionable without logs or repro steps and I think we have enough other bugs for stuck unreads.

[kosmos]

We are experiencing the same behavior.