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element-hq / ems-docs

Element and EMS documentation provided by the EMS team
https://ems-docs.element.io/
MIT License
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Document RocketChat import formats #73

Open jaller94 opened 2 years ago

jaller94 commented 2 years ago

We have some documentation around the expected migration format here: https://ems.element.io/tools/rocket-chat-migration

  1. Clarify what file format mongodump produces. It might be stated in the official mongodump documentation. A customer tried to upload a tar.gz which got accepted at first but failed during the migration.
  2. Add section about importing data from RocketChat that is installed via Canonical's Snap. Its data export will produce a tar.gz file.
rtanglao commented 2 years ago

this issue was found in https://newvector.zammad.com/#ticket/zoom/24619/46949 where a customer was confused