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element-hq / riot-android

A glossy Matrix collaboration client for Android
Apache License 2.0
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voice call/video call error. #2241

Open ogiright123 opened 6 years ago

ogiright123 commented 6 years ago

hello how are u? i am riot android user i am using huawei p8. If i swift riot app in background. i dont not receive video/audio call. i receive video/audio call only when app is turned on how to fix this?

ghost commented 6 years ago

@ogiright123 did you install from F-Droid or Google Play?

josephtocci commented 6 years ago

I have the app installed from Google Play and I have the same issue. If there were notifications for calls we'd probably be fine.

Notification Privacy: Normal.

MicroG installed instead of Google Play on LineageOS.

ogiright123 commented 6 years ago

hello In huawei p8, if i swift riot window in background, riot process is died completely. if Process is died, app is not receive any call or message push. how to fix this?

strixaluco commented 6 years ago

@ogiright123 It looks like your phone is enforcing aggressive power saving mode over Riot. See if you can turn off power saving for it.

josephtocci commented 6 years ago

Battery optimization was already turned off. However it been a few weeks and I have reinstalled since then. So far it appears to be working.

strixaluco commented 6 years ago

I was replying to ogiright123 in that message.

progserega commented 6 years ago

Today I tested Riot 0.8.10 from GooglePlay.

It is receive voice call/video call only if option "Notification Privacy" set to "Normal". If "Notification Privacy" is set to any GCM mode - then voice call/video call not receive by riot (if remove there from tasks).

I think this is properly behavior - riot need daemon for rington call and for showing "call receive" screen. But I sink - it is need add description in menu settings about "Notification Privacy" = "Normal" is very need for receive voice/video call.