Opening HDD in files keeps loading

elementary / files

File browser designed for elementary OS

https://elementary.io

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Opening HDD in files keeps loading #2420

Open amal-chandran opened 8 months ago

amal-chandran commented 8 months ago

What Happened?

The files app keeps loading the mounted HDD
Which is formatted in NFTS & its a 2 TB HDD having 1.9 used

Steps to Reproduce

Connect the HDD
Open it using files app
Navigate to some folders inside close the files app
Try to open the files and access the files

Expected Behavior

Everytime it should open and show the files / folders list

OS Version

7.x (Horus)

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

jeremypw commented 8 months ago

I had no trouble opening an NTFS partition on an external HDD that was created in Linux some time ago although it seemed rather slow to open (3 or 4 seconds) although the root folder only contained a few folders. Overall the partition was 100GB of which 75GB was used. How long have you waited for the HDD to finish loading? Are there a lot of files in the root folder? IconView in particular is slow to display a large number of files - it is faster to use ListView for that.

amal-chandran commented 8 months ago

The behavior is like this. After mounting when i navigate to inner folders and then coming back to root will cause an infinte loading. If i navigate via cli i was able to list and see the mounted device.