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File browser designed for elementary OS
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Thumbnails for HEIF/HEIC files not showing #2441

Open tradecraft1 opened 6 months ago

tradecraft1 commented 6 months ago

What Happened?

When viewing a folder with heic files through the File app ( or Thunar File Manager ) thumbnails for the heic files do not show. A standard icon is displayed instead. It does appear that heif-gdk-pixbuf is installed and so is heif-thumbnailer.

There also is no default viewer for this file type. Installing Image viewer from the AppCenter allows me to view the files but the thumbnails still do not work.

Steps to Reproduce

Open File manager to a directory with heif/heic files

Expected Behavior

Thumbnail for the heif/heic file should be shown, not a standard icon.

OS Version

7.x (Horus)

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

No response

jeremypw commented 3 months ago

I downloaded some sample HEIC files using the early access version of elementary OS8 and they were thumbnailed in Files without refreshing the view so I guess the later version of the thumbnailer (tumbler) can handle these files while the version available in 7.1 cannot. Unfortunately the elementary Photos app did not recognize these files as images so would not load them, but that issue should be reported to the Photos project.