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File browser designed for elementary OS
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Files doesn't eject external harddisk correctly #751

Open aljelly opened 5 years ago

aljelly commented 5 years ago

When I've tried to eject my external harddrive via Files, it doesn't correctly unmount and the harddrive tries to power down while still spinning, which makes a sort of click sound from what I can remember, and then it goes back up to it's previous spinning speed and stays spinning. It's probably not good for the harddrive.

If I try to power down the harddrive without unmounting it from GNOME Disks, the same thing happens. But if I unmount (and allow it a tiny bit of time to unmount) and then power the harddrive down, it correctly powers down with no issues.

(elementary OS Juno)

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jeremypw commented 5 years ago

Could be a side-effect of 205747ccca30dc4f8c3bd0170bcc19232b7e3c61?

jeremypw commented 5 years ago

@aljelly : Thanks for the report. Please could you give some more details:

jeremypw commented 5 years ago

It is intended that Files powers down (stops) drives that can be stopped once all its mounts has been unmounted. It may that, for some hardware at least, we need to wait longer before powering down.

aljelly commented 5 years ago

What is the harddrive? Normally you cannot eject harddrives (they have no removable media) although some can be stopped (i.e. stop them spinning). When you say "eject" do mean press the icon next to the drive?

It's an harddrive caddy/holder connected via USB. It can take up to two harddrives and load them as external harddrives.

Does anything different happen if you use the context menu to unmount the drive? I assume this shows an "unmount" option rather than an "eject" option?

I just tried it. Some weird results.

I tried with one harddrive after just simply loading it in and mounting it (clicked on the drive in Files). The unmount option from the context menu seemed to properly unmount and power off the harddrive (so in other words eject it). I was kind of worried about trying the eject button again though to compare, and I don't have any harddrives to risk sacrificing.

But then I tried putting two harddrives in and mounted them both. Then I unmounted them both through the context menu. When I unmounted the last one in the caddy, it tried to power them off but one of them (perhaps coincidentally the one I tried to unmount last) did the click thing again and is still spinning, while the other one seems to have powered off.

No idea if it could be that particular harddrive, I don't remember if it's happened with the other one that powered down fine. I should note it's definitely happened with just one harddrive in the caddy though, it's not to do with the fact that I put two harddrives in the caddy.

Does the drive have more than one volume/partition and is more than one mounted?

It depends on the harddrive I put in the caddy, but it happens even when just harddrives with one partition are mounted.

Probably waiting something like two or three seconds before powering down might work.