elementary / mail

Mail app designed for elementary OS
https://elementary.io
GNU General Public License v3.0
204 stars 51 forks source link

Mail app freezes with empty window #473

Open danbaghilovici opened 4 years ago

danbaghilovici commented 4 years ago

Prerequisites

Describe the bug

After filling the data for adding a new account, Mail app freezes and its shows me an empty window with the data and inputs gone and with the buttons disabled (see images).

Starting the app from terminal doesn't provide any info:

dntzbgh@dan-crucial:~$ pantheon-mail 
Gtk-Message: 20:40:46.971: GtkDialog mapped without a transient parent. This is discouraged.
^C
dntzbgh@dan-crucial:~$ 

To Reproduce

Steps to reproduce the behavior:

  1. Open Mail app.
  2. Fill the data.
  3. Click 'Add' button.

Expected behavior

It should open the mail list.

Screenshots or screen recordings

Screenshot from 2020-04-18 20-41-16 Screenshot from 2020-04-18 20-41-28

Logs

Platform Information

stsdc commented 4 years ago

Can confirm. obraz

physaris commented 4 years ago

I have same issue, run email client in debug mode, pantheon-mail -d and it says "GEARY_IMAP_CLIENT_SESSION_STATE_CONNECTING] Receive failed: Unable to deserialize from xxxxxxxx"