elementary / switchboard-plug-display

Switchboard Displays Plug
https://elementary.io
GNU General Public License v3.0
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Black screen external monitor #285

Open Pivilio opened 3 years ago

Pivilio commented 3 years ago

Please let me know if this issue belongs somewhere else. I'm using a Surface Pro 2 using a fresh install of the latest stable build. The internal monitor is working fine, but my 2560 by 1440 Dell U2518D is not. The monitor shows up in Settings>Displays and I can move the mouse onto the area where it would be, but the monitor just shows "No DP signal from your device" and stays black, but on. The display works perfectly under Windows, and I have tried a number of solutions already:

This installation was done using the whole drive, encrypted on installation, with these device BIOS/UEFI settings: Secure Boot turned off, TPM on.

I noticed that turning the monitor off at the wall, then on again while the DP cable is plugged in, the wallpaper shows up for a split second on the monitor, before it turns black again.

Screenshot from 2021-02-08 20 12 46