elementary / triage

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Screen is dark after wakeup from suspend #426

Open 2whlrider opened 2 years ago

2whlrider commented 2 years ago

What Happened?

6.1 Jolnir Power Button settings are 15min/Suspend/15min. My desktop successfully suspends and successfully wakes up on key press but my monitor remains dark. If I shut off my monitor and restart I get the elementary login screen. The monitor is apparently not getting the wakeup signal it needs to resume after suspend.

Steps to Reproduce

Power Settings: Turn off display when active: 15 minutes (same non-wake-up behavior if set to "never") Power Button: Suspend Suspend when inactive for: 15 minutes

Expected Behavior

I expect the monitor to wake-up when the OS resumes from suspension.

OS Version

6.x (Odin)

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

Asrock B450 Pro 4 motherboard AMD Ryzen 2600 Powercolor Radian RX 580 Lenovo Thinkvision 24" Monitor

justinmichaelvieira commented 1 year ago

I am also experiencing this issue, on elementary OS 6.1 Jólnir

Hardware info: Huawei Matebook Pro (2020) Quad-Core Intel® Core™ i7-8550U CPU @ 1.80GHz Intel® UHD Graphics 620 (Kabylake GT2) NVIDIA Corporation GP108M [GeForce MX150] 16GB memory

When the laptop wakes from Suspend, screen brightness is consistently at the lowest possible setting. Regardless of what screen brightness was set to, before the laptop was suspended.

baloghszilveszter commented 1 year ago

This solved the black screen problem for me:

I added this line to /etc/default/grub

GRUB_CMDLINE_LINUX="intel_idle.max_cstate=1 i915.enable_dc=0"

then

sudo update-grub && sudo reboot

Hardware info:

Dell Latitude 5590 CPU: Intel i7-8650U (8) @ 4.200GHz GPU: Intel UHD Graphics 620 Memory: 16GB