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elementor / elementor

The most advanced frontend drag & drop page builder. Create high-end, pixel perfect websites at record speeds. Any theme, any page, any design.
https://elementor.com/
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⛔ 🧩 🐞 Bug Report: Elementor Pro Editor not working, only shows header and footer. Disable pro and it works fine. #21960

Open AaronSageAge opened 1 year ago

AaronSageAge commented 1 year ago

Prerequisites

Description

  1. Turned off all plugins but elementor and elem pro
  2. Changed theme
  3. Fell back on Elementor and pro
  4. Safe Mode in Elementor didn't fix it
  5. Replaced all plugins and theme files
  6. Turned off all cache on the site
  7. Updated Elementor to the latest and still no joy
  8. Disabled all plugins in browser
  9. Tried all different browser, and a different computer
  10. Combed over logs and fixed other issues that I thought might be related but still no

Steps to reproduce

Login try to edit a page and get only the header and footer, no page content. Disable Elementor Pro and it works fine.

Isolating the problem

System Info

== Server Environment == Operating System: FreeBSD Software: Apache/2.4.52 (FreeBSD) OpenSSL/1.1.1d-freebsd mpm-itk/2.4.7-04 MySQL version: Source distribution v5.7.28 PHP Version: 7.4.27 PHP Memory Limit: 512M PHP Max Input Vars: 3000 PHP Max Post Size: 1024M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected

== WordPress Environment == Version: 6.2 Site URL: https://freedomvillage-dev.sageage.site Home URL: https://freedomvillage-dev.sageage.site WP Multisite: No Max Upload Size: 1 GB Memory limit: 40M Max Memory limit: 512M Permalink Structure: /%postname%/ Language: en-US Timezone: 0 Admin Email: admin@sageage.com Debug Mode: Active

== Theme == Name: Oaktrix Version: 1.0.5 Author: Opal Team Child Theme: No

== User == Role: administrator WP Profile lang: en_US User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36

== Active Plugins == Akismet Anti-Spam: Spam Protection Version: 5.1 Author: Automattic - Anti Spam Team

Breadcrumb NavXT
    Version: 7.2.0
    Author: John Havlik

Classic Editor
    Version: 1.6.3
    Author: WordPress Contributors

CSS & JavaScript Toolbox
    Version: 11.6
    Author: Wipeout Media

CSS & JavaScript Toolbox PLUS
    Version: 11.6
    Author: Wipeout Media

Disable Gutenberg
    Version: 2.9
    Author: Jeff Starr

Elementor
    Version: 3.12.1
    Author: Elementor.com

Elementor Pro
    Version: 3.12.1
    Author: Elementor.com

Emfluence GForms
    Version: 1.2
    Author: Sage Age

Gravity Forms
    Version: 2.7.3
    Author: Gravity Forms

Gravity Forms Event Tracking
    Version: 2.4.14
    Author: Ronald Huereca

Gravity Forms reCAPTCHA Add-On
    Version: 1.1
    Author: Gravity Forms

Oaktrix Core
    Version: 1.3.2
    Author: 

Simple 301 Redirects
    Version: 2.0.7
    Author: WPDeveloper

Slider Revolution
    Version: 6.1.5
    Author: ThemePunch

SVG Support
    Version: 2.5.5
    Author: Benbodhi

== Features == Custom Fonts: 3 Custom Icons: 0

== Integrations ==

== Elementor Experiments == Optimized DOM Output: Inactive Improved Asset Loading: Inactive Improved CSS Loading: Inactive Inline Font Icons: Inactive by default Accessibility Improvements: Inactive Additional Custom Breakpoints: Inactive admin_menu_rearrangement: Inactive by default Flexbox Container: Inactive by default Upgrade Swiper Library: Inactive Default to New Theme Builder: Inactive Editor Top Bar: Inactive by default Landing Pages: Inactive Nested Elements: Inactive by default Lazy Load Background Images: Inactive by default Page Transitions: Inactive Notes: Inactive Loop: Inactive Form Submissions: Inactive Scroll Snap: Inactive Menu: Inactive by default

== Log ==

Log: showing 20 of 382023-03-30 13:39:58 [info] Elementor/Upgrades - _on_each_version Finished 2023-03-30 13:39:58 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.11.3', 'to' => '3.12.0', )] 2023-03-30 13:39:58 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.11.3', 'to' => '3.12.0', )] 2023-04-06 15:39:08 [info] elementor::elementor_updater Started 2023-04-06 15:39:09 [info] Elementor/Upgrades - _on_each_version Start
2023-04-06 15:39:09 [info] Elementor/Upgrades - _on_each_version Finished 2023-04-06 15:39:09 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.12.0', 'to' => '3.12.1', )] 2023-04-06 15:39:09 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.12.0', 'to' => '3.12.1', )] 2023-04-06 19:39:53 [notice] Re-migrate 3.0.0 globals: Start 2023-04-06 19:39:53 [notice] Re-migrate 3.0.0 globals: _v_3_0_0_move_default_typography_to_kit 2023-04-06 19:39:53 [notice] Re-migrate 3.0.0 globals: _v_3_0_0_move_default_colors_to_kit 2023-04-06 19:39:53 [notice] Re-migrate 3.0.0 globals: _v_3_0_0_move_saved_colors_to_kit 2023-04-06 19:39:53 [notice] Re-migrate 3.0.0 globals: End 2023-04-06 19:45:06 [notice] System typography already exist. nothing to do. 2023-04-06 19:45:06 [notice] System colors already exist. nothing to do. 2023-04-06 19:45:06 [notice] Custom colors already exist. nothing to do. 2023-04-06 20:39:17 [info] elementor-pro::elementor_pro_updater Started 2023-04-06 20:39:17 [info] Elementor Pro/Upgrades - _on_each_version Start
2023-04-06 20:39:17 [info] Elementor Pro/Upgrades - _on_each_version Finished 2023-04-06 20:39:17 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.11.3', 'to' => '3.12.1', )]

PHP: showing 3 of 3PHP: 2023-03-03 22:58:08 [notice X 22][/host/wh_4me2t9/docroot/wp-content/plugins/elementor/core/common/modules/ajax/module.php::175] Undefined index: data [array ( 'trace' => '

0: Elementor\Core\Logger\Manager -> shutdown()

', )] PHP: 2023-03-30 13:42:37 [error X 1][/host/wh_4me2t9/docroot/wp-content/plugins/elementor-pro/modules/posts/data/controller.php::12] Uncaught Error: Class 'ElementorPro\Data\Base\Controller' not found in /host/wh_4me2t9/docroot/wp-content/plugins/elementor-pro/modules/posts/data/controller.php:12 Stack trace:

0 /host/wh_4me2t9/docroot/wp-content/plugins/elementor-pro/plugin.php(159): include()

1 [internal function]: ElementorPro\Plugin->autoload('ElementorPro\Mo...')

2 /host/wh_4me2t9/docroot/wp-content/plugins/elementor/data/manager.php(88): spl_autoload_call('ElementorPro\Mo...')

3 /host/wh_4me2t9/docroot/wp-content/plugins/elementor-pro/modules/posts/module.php(99): Elementor\Data\Manager->register_controller('ElementorPro\Mo...')

4 /host/wh_4me2t9/docroot/wp-content/plugins/elementor/core/base/module.php(85): ElementorPro\Modules\Posts\Module->__construct()

5 /host/wh_4me2t9/docroot/wp-content/plugins/elementor-pro/core/modules-manager.php(87): Elementor\Core\Base\Module::instance()

6 /host/wh_4me2t9/docroot/wp-content/plugins/elementor-pro/plugin.php(363): ElementorPro\Core\Modules_Manager->__construct()

7 /host/wh_4me2t9/d [array (

'trace' => '

0: Elementor\Core\Logger\Manager -> shutdown()

', )] PHP: 2023-04-06 19:39:53 [notice X 2][/host/wh_4me2t9/docroot/wp-content/plugins/elementor/core/upgrade/elementor-3-re-migrate-globals.php::102] Undefined variable: active_kit_id [array ( 'trace' => '

0: Elementor\Core\Logger\Manager -> shutdown()

', )]

JS: showing 2 of 2JS: 2023-03-30 14:19:52 [error X 18][https://freedomvillage-dev.sageage.site/wp-content/plugins/granular-controls-for-elementor/assets/js/granular-editor.min.js?ver=1.0.5:4:4] Cannot read properties of undefined (reading 'each') JS: 2023-04-06 20:00:02 [error X 1][https://freedomvillage-dev.sageage.site/wp-content/plugins/elementor/assets/js/import-export-admin.min.js?ver=3.8.0:2:5394] elementorImportExport is not defined

== Elementor - Compatibility Tag ==

Elementor Pro: Incompatible

== Elementor Pro - Compatibility Tag ==

macornwell commented 1 year ago

I think I am having the same issue. I have a page, but I cannot edit it because the Footer is overlapping the page contents. If I go into the browsers developer tools and delete the footer edit node, it allows me to edit the page. Having said that the entire contents of the page are blocked by the invisible div for the footer. (Which is at the bottom of the screen).

This is me highlighting the middle of the page. (Note the footer edit).

Screen Shot 2023-04-13 at 8 54 26 AM

This is me highlighting the header. (This is correct)

Screen Shot 2023-04-13 at 8 54 31 AM

This is the footer all the way at the bottom of the page. Note I am highlighting it but it doesn't show the edit tab. (its way up above). ![Uploading Screen Shot 2023-04-13 at 8.54.39 AM.png…]()

AaronSageAge commented 1 year ago

I am not having the same issue. I can only see the header and the footer I do not see the content on the page in the editor at all.