⛔ 🛟 Support Request: not sure what to call it I just know it keeps reoccurring

[JustinCarrMyatt]

Prerequisites

• [ ] I have searched for similar issues in open and closed tickets and cannot find a duplicate.
• [ ] I have troubleshooted my issue, and it still exists against the latest stable version of Elementor.

Description

I am not capable of running pro with wordpress after deactivating all plugins I have booted the program but have not seen the full transition of all data from elementor dev and elementor that I was working on before upgrading to pro it will tell me there is an internal server error there is also a problem uploading a batch file to the gallery not sure if its a wordpress issue or not.

Steps to reproduce

edit allaboutthearts boot elementor pro then it will through a code

Expected behavior

still troubleshooting the issue on my end no expected behaviour besides a default code sever initialized default out kinda thing it looks like. I hade no issues running elementor dev. before going pro if that helps isolate the issue

Isolating the problem

• [ ] This bug happens when only the Elementor (and Elementor Pro) plugins are active.
• [ ] This bug happens with the Hello Elementor theme active.
• [X] I can reproduce this bug consistently by following the steps I described above.

Elementor System Info

Click to reveal

````txt == Server Environment == Operating System: Linux Software: LiteSpeed MySQL version: MariaDB Server v10.6.17 PHP Version: 8.1.28 PHP Memory Limit: 256M PHP Max Input Vars: 4000 PHP Max Post Size: 64M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 6.5.2 Site URL: https://allaboutthearts.net Home URL: https://allaboutthearts.net WP Multisite: No Max Upload Size: 64 MB Memory limit: 40M Max Memory limit: 256M Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Language: en_US Timezone: 0 Debug Mode: Inactive == Theme == Name: Updated News Version: 1.0.0 Author: Adore Themes Child Theme: No == User == Role: administrator WP Profile lang: en-US User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 == Active Plugins == Elementor Version: 3.21.1 Author: Elementor.com Elementor Beta (Developer Edition) Version: 1.1.3 Author: Elementor.com Elementor Pro Version: 3.21.1 Author: Elementor.com == Must-Use Plugins == Elementor Safe Mode Version: 1.0.0 Author: Elementor.com == Elements Usage == header : 2 container : 3 sitemap : 1 theme-page-title : 1 theme-site-logo : 1 theme-site-title : 1 wp-page : 7 button : 7 ````

Agreement

• [X] I agree that my issue may be closed without action if it doesn't meet all the requirements.

[JustinCarrMyatt]

switched themes and now load is looping or just not loading

[nicholaszein]

Hello @JustinCarrMyatt,

Thanks for contacting us! 🙏

🛟 This is more of a support question, not really something we can help with here.

👉 Please remember to check the Help Center or contact Elementor Support before submitting an issue.

⚠️ Note that GitHub issues are reserved for Elementor 🐞 Bug Reports only, and should not be used for support.

❔ If you have questions, or need guidance, help, or general support, please use one of the following channels:

• Elementor Global Community The main Facebook group where all kinds of users come together to help each other.
• Elementor Academy Learn everything you need to know about using Elementor.
• Elementor Developers Documentation Learn everything about our Developer-API.
• Free Support Forum Get help on WordPress.org.

💎 If you have an active Elementor Pro license you are entitled to personal support, please see your purchase email or visit your Elementor Account page for details.

⚠️ As a gentle reminder, 🛟 Support Request issues may need to be closed without troubleshooting.

Remember to always follow our 🐞 Bug Report Guidelines to save time and ensure smooth troubleshooting.

Thank you for understanding! 🙏

Kind regards