elementor / elementor

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Pages do not want to load, even in safe mode #27269

Open ovn11811 opened 3 weeks ago

ovn11811 commented 3 weeks ago

Prerequisites

Description

Since yesterday the pages have not been open to edit. I'm not good at English. I write everything in English and translate it into English automatically Do you have Dutch support? 29F8F9F7-0A05-4F59-BB9A-00F747835DC6 D7AB40DF-0B67-4B0C-88A4-CD6C3610FF92 EBDDB334-FDF9-49E5-A446-8FC24BDA1063

Steps to reproduce

Help me with open the pages so I can edit them.

Expected behavior

I hope you can help me so that I can continue working again.

Isolating the problem

Elementor System Info

Click to reveal ````txt == Server Environment == Operating System: Linux Software: LiteSpeed MySQL version: MariaDB Server v10.11.7-MariaDB-cll-lve PHP Version: 8.0.30 PHP Memory Limit: 384M PHP Max Input Vars: 5000 PHP Max Post Size: 384M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 6.5.3 Site URL: https://www.ovnijkerk.nl Home URL: https://www.ovnijkerk.nl WP Multisite: No Max Upload Size: 384 MB Memory limit: 40M Max Memory limit: 384M Permalink Structure: /%postname%/ Language: nl_NL Timezone: Europe/Amsterdam Debug Mode: Active == Theme == Name: Hello Elementor Version: 3.0.1 Author: Elementor Team Child Theme: No == User == Role: administrator WP Profile lang: nl-NL User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.4.1 Safari/605.1.15 == Active Plugins == Akismet Anti-spam: Spam Protection Version: 5.3.2 Author: Automattic - Anti-spam Team Burst Statistics - Privacy-Friendly Analytics for WordPress Version: 1.6.1 Author: Burst Statistics B.V. Complianz | GDPR/CCPA Cookie Consent Version: 7.0.5 Author: Really Simple Plugins Elementor Version: 3.21.5 Author: Elementor.com Elementor Beta (Developer Edition) Version: 1.1.3 Author: Elementor.com Elementor Pro Version: 3.21.2 Author: Elementor.com Google Listings and Ads Version: 2.6.9 Author: WooCommerce Image optimization service by Optimole Version: 3.12.10 Author: Optimole Jetpack Version: 13.4 Author: Automattic Jetpack Boost Version: 3.2.2 Author: Automattic - Jetpack Site Speed team LiteSpeed Cache Version: 6.2.0.1 Author: LiteSpeed Technologies Mollie Forms Version: 2.6.12 Author: Wobbie.nl Mollie Payments for WooCommerce Version: 7.5.2 Author: Mollie PDF viewer for Elementor Version: 2.9.3 Author: RedLettuce Plugins Popup Box Version: 7.8.9 Author: Popup Box Team Site Kit by Google Version: 1.126.0 Author: Google Timeline Widget For Elementor Version: 1.5.7 Author: Cool Plugins Wettervorhersage - Weather Widget Version: 1.0.0 Author: wettervorhersage WooCommerce Version: 8.8.3 Author: Automattic WP Chat App Version: 3.6.4 Author: NinjaTeam == Must-Use Plugins == burst_rest_api_optimizer.php Version: Author: == Gebruik van elementen == archive : 1 archive-posts : 1 container : 1 footer : 1 container : 5 heading : 2 image-carousel : 2 text-editor : 1 header : 2 container : 6 mega-menu : 1 theme-site-logo : 1 page : 5 container : 2 form : 1 heading : 1 image : 1 text-editor : 2 widget : 0 button : 1 divider : 1 form : 8 shortcode : 1 wp-page : 71 alert : 12 author-box : 1 button : 5 call-to-action : 4 container : 171 countdown : 1 counter : 2 divider : 28 facebook-button : 1 form : 25 gallery : 11 google_maps : 4 heading : 61 html : 1 image : 33 image-box : 20 image-carousel : 6 pdf_viewer : 2 shortcode : 25 slides : 1 social-icons : 2 testimonial : 1 text-editor : 71 video : 8 wp-widget-recent-posts : 1 wp-widget-search : 1 == Instellingen == cpt_support: post, page, e-landing-page, product disable_typography_schemes: yes allow_tracking: yes editor_break_lines: 1 unfiltered_files_upload: 1 font_display: swap == Eigenschappen == Custom Fonts: 0 Custom Icons: 0 == Integraties == woocommerce: Actief == Elementor experimenten == Verbeterd laden van assets: Standaard actief Verbeterd laden van CSS: Actief Pictogrammen inline lettertype: Actief Extra aangepaste breakpoints: Actief admin_menu_rearrangement: Standaard inactief Flexbox container: Actief Upgrade Swiper bibliotheek: Actief Raster container: Actief Geneste elementen prestaties: Standaard inactief Geoptimaliseerde laden van besturing: Standaard actief Standaard naar nieuwe Thema bouwer: Actief Hello Theme header & footer: Actief Elementor home scherm: Standaard actief Editor top balk: Inactief Bouwen met AI: Standaard actief Landingspagina's: Actief Geneste elementen: Actief Lazy-load achtergrondafbeeldingen: Actief Weergave voorwaarden: Standaard actief Formulierinzendingen: Actief Menu: Actief Taxonomiefilter: Standaard actief == Log == Log: showing 20 of 332024-04-25 22:48:24 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.21.2', 'to' => '3.21.3', )] 2024-04-25 22:48:26 [info] elementor::elementor_updater Started 2024-04-25 22:48:26 [info] Elementor/Upgrades - _on_each_version Start 2024-04-25 22:48:26 [info] Elementor/Upgrades - _on_each_version Finished 2024-04-25 22:48:26 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.21.2', 'to' => '3.21.3', )] 2024-04-30 22:48:46 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.21.3', 'to' => '3.21.4', )] 2024-04-30 22:48:48 [info] elementor::elementor_updater Started 2024-04-30 22:48:48 [info] Elementor/Upgrades - _on_each_version Start 2024-04-30 22:48:49 [info] Elementor/Upgrades - _on_each_version Finished 2024-04-30 22:48:49 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.21.3', 'to' => '3.21.4', )] 2024-05-01 10:44:32 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.21.1', 'to' => '3.21.2', )] 2024-05-01 10:44:33 [info] elementor-pro::elementor_pro_updater Started 2024-05-01 10:44:33 [info] Elementor Pro/Upgrades - _on_each_version Start 2024-05-01 10:44:33 [info] Elementor Pro/Upgrades - _on_each_version Finished 2024-05-01 10:44:33 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.21.1', 'to' => '3.21.2', )] 2024-05-09 05:51:23 [info] elementor::elementor_updater Started 2024-05-09 05:51:23 [info] Elementor/Upgrades - _on_each_version Start 2024-05-09 05:51:23 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.21.4', 'to' => '3.21.5', )] 2024-05-09 05:51:24 [info] Elementor/Upgrades - _on_each_version Finished 2024-05-09 05:51:24 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.21.4', 'to' => '3.21.5', )] PHP: showing 7 of 7PHP: 2024-04-23 20:43:46 [warning X 4][../wp-content/plugins/elementor/includes/managers/image.php::113] Trying to access array offset on value of type bool [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2024-04-24 22:55:25 [warning X 1][../wp-content/plugins/elementor/core/files/manager.php::111] unlink(../wp-content/uploads/elementor/css/post-946.css): No such file or directory [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2024-04-24 22:55:27 [warning X 1][../wp-content/plugins/elementor/core/files/manager.php::111] unlink(../wp-content/uploads/elementor/css/post-6.css): No such file or directory [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2024-05-01 14:54:11 [warning X 2][../wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php::150] Undefined array key "condition_type" [array ( 'trace' => ' #0: ../wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php(150): Elementor\Core\Logger\Manager -> rest_error_handler() #1: ElementorPro\Core\App\Modules\SiteEditor\Data\Endpoints\Templates -> normalize_template_json_item() #2: ../wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php(120): class type array_map() #3: ../wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php(59): ElementorPro\Core\App\Modules\SiteEditor\Data\Endpoints\Templates -> normalize_templates_json() #4: ../wp-content/plugins/elementor/data/base/endpoint.php(158): ElementorPro\Core\App\Modules\SiteEditor\Data\Endpoints\Templates -> get_items() ', )] PHP: 2024-05-02 17:30:08 [warning X 5][../wp-content/plugins/elementor-pro/modules/woocommerce/module.php::1517] Undefined array key "pages" [array ( 'trace' => ' #0: ../wp-content/plugins/elementor-pro/modules/woocommerce/module.php(1517): Elementor\Core\Logger\Manager -> rest_error_handler() #1: ../wp-content/plugins/elementor-pro/modules/woocommerce/module.php(1508): ElementorPro\Modules\Woocommerce\Module -> add_system_status_data() #2: ../wp-includes/class-wp-hook.php(324): ElementorPro\Modules\Woocommerce\Module -> ElementorPro\Modules\Woocommerce\{closure}() #3: ../wp-includes/plugin.php(205): WP_Hook -> apply_filters() #4: ../wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-system-status-v2-controller.php(1514): class type apply_filters() ', )] PHP: 2024-05-02 17:30:08 [warning X 5][../wp-content/plugins/elementor-pro/modules/woocommerce/module.php::1517] foreach() argument must be of type array|object, null given [array ( 'trace' => ' #0: ../wp-content/plugins/elementor-pro/modules/woocommerce/module.php(1517): Elementor\Core\Logger\Manager -> rest_error_handler() #1: ../wp-content/plugins/elementor-pro/modules/woocommerce/module.php(1508): ElementorPro\Modules\Woocommerce\Module -> add_system_status_data() #2: ../wp-includes/class-wp-hook.php(324): ElementorPro\Modules\Woocommerce\Module -> ElementorPro\Modules\Woocommerce\{closure}() #3: ../wp-includes/plugin.php(205): WP_Hook -> apply_filters() #4: ../wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-system-status-v2-controller.php(1514): class type apply_filters() ', )] PHP: 2024-05-07 18:39:56 [warning X 1][../wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php::179] Undefined array key "editor_post_id" [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] JS: showing 3 of 3JS: 2024-04-29 17:28:29 [error X 3][../wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.21.3:3:335169] undefined is not an object (evaluating 'C.ui.form.html') JS: 2024-05-04 13:27:10 [error X 8][../wp-content/plugins/elementor/assets/js/common-modules.min.js?ver=3.21.4:2:56040] undefined is not an object (evaluating 'q.functionName.includes') JS: 2024-05-08 08:23:14 [error X 1][../wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.21.4:2:36930] Cannot read properties of null (reading 'getAttribute') == Elementor - Compatibility Tag == Elementor Pro: Compatibel PDF viewer for Elementor: Compatibiliteit niet gespecificeerd Timeline Widget For Elementor: Niet compatibel == Elementor Pro - Compatibility Tag == Timeline Widget For Elementor: Niet compatibel ````

Agreement

m1ga commented 3 weeks ago

Can you please test this: when you have the Editor window waiting for a few seconds open the devtools and make sure "disable cache" is enabled (I only have it for firefox you have to see where the setting in Safari is): Screenshot_20240509_102900 keep the window open and reload the page. After that check the console in the devtools to see if you have JS errors. Looking at your log there are some and you have incompatible Widgets, so you could also try disabling them.

ovn11811 commented 3 weeks ago

Can you please test this: when you have the Editor window waiting for a few seconds open the devtools and make sure "disable cache" is enabled (I only have it for firefox you have to see where the setting in Safari is): Screenshot_20240509_102900 keep the window open and reload the page. After that check the console in the devtools to see if you have JS errors. Looking at your log there are some and you have incompatible Widgets, so you could also try disabling them.

Hay! _👋🏼

I reset the cache but still have the problem. I still can't get into the page to edit.

m1ga commented 3 weeks ago

But did you have that dialog still open with "disable cache" enabled. I'm not just talking about clearing the cache and trying it. For me it sometimes ONLY works if I have the devtools open

ovn11811 commented 3 weeks ago

But did you have that dialog still open with "disable cache" enabled. I'm not just talking about clearing the cache and trying it. For me it sometimes ONLY works if I have the devtools open

Sorry, I can manage myself with basic English but technical English is very difficult for me. I am sorry that there is no Dutch support at elementor. I am also a layman and not a developer so it is very complicated for me. Sorry if I don't understand you or wrong.

ovn11811 commented 3 weeks ago

But did you have that dialog still open with "disable cache" enabled. I'm not just talking about clearing the cache and trying it. For me it sometimes ONLY works if I have the devtools open

I emptied the history and cache and reloaded the page. Unfortunately, that doesn't work. Sorry if I get you wrong

ovn11811 commented 3 weeks ago

i have also this message: 8A41E2D8-E9B1-42C7-980C-BC84A718BF10_4_5005_c

I don't know what I have to do with this....

m1ga commented 3 weeks ago

that is a different plugin and should be this https://wordpress.org/support/topic/jetpack-13-4-bugs-with-woocommerce/

Let's see if you can find some Dutch user to help you. In the meantime: try to disable Timeline Widget For Elementor: Niet compatibel as it is Niet compatibel with Elementor and might cause issues too.

ovn11811 commented 3 weeks ago

that is a different plugin and should be this https://wordpress.org/support/topic/jetpack-13-4-bugs-with-woocommerce/

Let's see if you can find some Dutch user to help you. In the meantime: try to disable Timeline Widget For Elementor: Niet compatibel as it is Niet compatibel with Elementor and might cause issues too.

The problem is the Jetpack plugin, so I can't edit anything. I have deactivated the Jetpack plugin and now I can edit.

m1ga commented 3 weeks ago

ah nice, problem solved :-) At least here.
BTW: you live server shouldn't show deprecation warning. They are very good for development but not on a live server.