elements-storage / ZXPInstaller

Open Source ZXP Installer for Adobe Extensions
http://zxpinstaller.com/
GNU General Public License v2.0
339 stars 53 forks source link

Works for one Zxp, error for another #1

Closed BarbaraC1977 closed 8 years ago

BarbaraC1977 commented 9 years ago

Hello. First, thank you very much for this great tool. For one of my ZXP's, it installed very smoothly in Photoshop CC2015. For another, I received the message: Failed To Install, Status = -411! What does this error mean?

I wondered if I should run it as Administrator. I restarted ZXPInstaller as adminstrator, and it does not allow a zxp file to be dropped onto it.

I reinstalled as Administrator, then started program normally--still shows -411 error.

Same behavior as before for Run as Administrator--it won't let ANY zxp file be dropped on it. Strange.

Thanks in advance for any guidance.

Maxoos commented 9 years ago

Hey,

The errors are coming out of Adobe, here is a list: http://www.adobeexchange.com/resources/19#errors

Maybe the ZXP is not compatible with that version on CC?

cazoobi commented 9 years ago

Im not sure what that error means, I believe its windows based. Did the plugin successfully install for you can you see it under the extension men in PS?

Regards,

Norm

On 14 Jul 2015, at 02:50, Maxoos notifications@github.com wrote:

Hey,

The errors are coming out of Adobe, here is a list: http://www.adobeexchange.com/resources/19#errors http://www.adobeexchange.com/resources/19#errors Maybe the ZXP is not compatible with that version on CC?

— Reply to this email directly or view it on GitHub https://github.com/CreativeDo/ZXPInstaller/issues/1#issuecomment-121109369.

JeffWinder commented 9 years ago

Hi,

we've used your installer successfully recently, many thanks for this great contribution. Just want to let you know the following: My zxp is aimed at Premiere but zxpinstaller used to install the files just fine in the extensions folder. Today I updated my Creative Cloud app. And also Premiere Pro & After Effects, but I initially didn't update Photoshop.

Then I tried zxpinstaller and it failed for the first time ever. Then I also updated Photoshop CC2105 to the latest version. Then the zxpinstaller worked again for our Premiere zxp....

I was getting error -403, Compatible CC app not found. My manifest.xml includes Premiere 8.0 to 9.9. Current Premiere version is 9.0.1

Thanks!

Jeff.

Maxoos commented 9 years ago

Hey Jeff,

The installer is just a wrapper for Adobe's command line tools, so this issue is probably coming from Adobe. I have forwarded your issue to someone who has helped us in the past with similar issues and hopefully he'll take a look at it.

Thanks!

cameronmcefee commented 8 years ago

Is this still an active issue?

cameronmcefee commented 8 years ago

Closing this issue due to inactivity. A few newer versions have been released since this issue was opened. If the issue persists, please try the latest version and report back.