search

elf-audio / Koala-Bugs

Here is where you can report bugs in koala via the issues tab.
5 stars 0 forks source link

auv3 saving bug #9

Open mazbox opened 1 year ago

mazbox commented 1 year ago

(as reported by M Gerber on discord) Ok I had this issue last week. I lost a few hours of work due to the issue. When I first hit it I didn’t know what it was doing until after it was too late. IMG_1178

If I go to the songs folder it shows that it tried to save but failed. IMG_1179

It’s the top most file KFC114 which is 22 bytes. Lol

If I merely save again it saves with no error and the file is many megs again. IMG_1180

I don’t think I’m getting the problem with the stand alone app. Only on koala auv3 project saving

But it’s an ugly hug because if you don’t know to re-save and you close out your file you’ve effectively lost all your work.

mgerber23 commented 1 year ago

I will repeat that I think the error message could be adjusted to provide an intermediary "quick fix" (no development work needs to be done) to at least educate the user than it's important to hit the Save button (and keep doing so -- until they no longer see the error screen). That would buy the development time to find the root issue and find a solution over time.

mazbox commented 1 year ago

Unfortunately that error message also must come up for other reasons, so if I change the text and the same error came up for another reason (e.g. in standalone mode) - the message wouldn't help the user.

mazbox commented 1 year ago

I promise I will get to this as soon as I can

mgerber23 commented 1 year ago

Regarding the error message you could say, "mobile users, please hit save again..."

Honestly I know the solution so I'm not in a huge rush for you to fix it for me. I just see it as an ugly bug because the repercussions are high for users to lose all their work if they aren't told that their file was just gobbled.

mazbox commented 1 year ago

@mgerber23 is using iOS 15, but its possible that it's also happening on iOS16 according to @aarongeorge

1. Open AUM
2. Load koala as an effect
3. choose "LOAD" from the menu
4. navigate to koala's song folder "on my iPhone"
5. edit by copying a sample and bouncing it
6. hit save

Unfortunately this doesn't reproduce the error for me on iOS16 on an iPhone

mgerber23 commented 1 year ago

Video walkthrough for posterity.

https://drive.google.com/file/d/19cb1DxcXurhNqHjbEuVA7XuAHUP2EwBB/view?usp=drivesdk

mgerber23 commented 1 year ago
  1. Open AUM
  2. Load koala as an effect
  3. choose "LOAD" from the menu
  4. navigate to koala's song folder "on my iPhone"
  5. edit by copying a sample and bouncing it
  6. hit save

Sorry the steps were actually,

  1. Open AUM
  2. Open existing AUM session with a koala instance that has a song loaded that is also on disk
  3. Make an edit in koala
  4. Hit save in koala
mazbox commented 1 year ago

I managed to recreate on iPad, these are the steps

1. Open AUM
2. Create audio track with koala in fx slot
3. Load a sound from the basics sample pack
4. hit save and give it a name
5. save in songs folder 'on my iPad'
6. save the AUM session
7. clear the AUM session
8. load the AUM session just saved
9. change volume of the sample you loaded
10. press save again and type in the same name

Expected result: should continue to allow user to choose destination

Actual result: error message

Not able to recreate on iPhone internal beta on first try