Open hdrury1 opened 5 years ago
@hdrury1 Something like the following should be fine.
Dear [First Name],
This is to let you know that you have a partially submitted article at eLife:
[link to partial submission]
Please let us know if you have any questions about completing your submission.
Best wishes, Tara
Tara Bristow eLife editorial support editorial@elifesciences.org
Problem / Motivation
INITIAL
state and therefore hadn't been exported. The only way of them realising this is not the case was by contacting staff enquiring why they had not received an initial decision. This is causing delays in the editorial process and frustration for authors. It is hoped an email will prompt them to either complete the submission themselves, alert staff that they do not intend to complete it, or alert staff that they require assistanceProposed solution
INITIAL
state for 7 days or moreClarification needed and assumptions
Editorial team to provide email text /cc @Susanna-eLife
Tasks
Technical notes
User interface / Wireframes