API Errors

[Lukas871]

Hi, I have a few problems with helpdesk API.

• GET /api/rest/latest/desk/tickets - raise fatal error (Fatal error: Call to undefined method Oro\Bundle\UserBundle\Entity\User::getDiamanteUser() in /srv/application/diamantedesk-application/src/Diamante/DeskBundle/Api/Internal/TicketApiServiceImpl.php on line 458)

• PUT /api/rest/latest/desk/tickets with the json data from documentation does not create tags. No matter if tag was created before from frontend or not. New ticket is created without tags.

• PATCH /api/rest/latest/desk/tickets - when I use the json data from documentation it cause error {"error":"Expected object but got array. Do you have the wrong @Type mapping or could this be a Doctrine many-to-many relation?"}. When tag is added from frontend then calling this api it raise fatal error exception.

• GET /api/rest/latest/desk/tickets/2/assignee - returns html H2 containging Loading... Insted of json data.

I tried this on two diferent instalations on two deiferent servers, but still with the same result. Do you have any ideas what can be wrong? Thank you, Lukas

[northdakota]

Hi Lukas871, Could you please to specify what version of diamantedesk you use?

[Lukas871]

It is version 2.0.3.

[Lukas871]

In profiler (during update ticket PATCH /api/rest/latest/desk/tickets) there are 3 mapping errors:

The association Diamante\UserBundle\Entity\DiamanteUser#apiUser refers to the owning side field Diamante\UserBundle\Entity\ApiUser#id which is not defined as association, but as field.
The association Diamante\UserBundle\Entity\DiamanteUser#apiUser refers to the owning side field Diamante\UserBundle\Entity\ApiUser#id which does not exist.

The mappings Diamante\UserBundle\Entity\ApiUser#diamanteUser and Diamante\UserBundle\Entity\DiamanteUser#apiUser are inconsistent with each other.

In my last point from the first comment I used wrong path (GET /api/rest/latest/desk/tickets/2/assignee -> GET /api/rest/latest/desk/ticket/2/assignee) so the hedline with loading is returned when the path is not found.