Monitor not visible

[finnie2006]

Hello,

I have a dell p2212h monitor wich has DDC/CI and enabled,

But for some reason it is not visible to control, also notafter a rescan, i generated a probe log wich detected the monitor and it also lists it is controlable

[Date: 2-4-2023 23:27:17 Ver: 4.2.2.0]
{
  "System": "Manufacturer: LENOVO, Model: 82KU, OS: 10.0.19045.0",
  "Device Context - DeviceItems": [
    {
      "DeviceInstanceId": "DISPLAY\\LEN9052\\5&2511da2a&0&UID256",
      "Description": "Generic PnP Monitor",
      "DisplayIndex": 1,
      "MonitorIndex": 0
    },
    {
      "DeviceInstanceId": "DISPLAY\\DELA07F\\5&2511da2a&0&UID257",
      "Description": "Dell P2212H(Digital)",
      "DisplayIndex": 2,
      "MonitorIndex": 0
    }
  ],
  "DisplayMonitor - DisplayItems": [
    {
      "DeviceInstanceId": "DISPLAY\\LEN9052\\5&2511da2a&0&UID256",
      "DisplayName": "",
      "PhysicalDiagonalLength": 15.5292387,
      "IsInternal": true,
      "ConnectionDescription": "Internal"
    },
    {
      "DeviceInstanceId": "DISPLAY\\DELA07F\\5&2511da2a&0&UID257",
      "DisplayName": "DELL P2212H",
      "PhysicalDiagonalLength": 21.6821575,
      "IsInternal": false,
      "ConnectionDescription": "DVI"
    }
  ],
  "Display Config - DisplayItems": [
    {
      "DeviceInstanceId": "DISPLAY\\LEN9052\\5&2511da2a&0&UID256",
      "DisplayName": "",
      "IsInternal": true,
      "RefreshRate": 60,
      "ConnectionDescription": "Internal",
      "IsAvailable": true
    },
    {
      "DeviceInstanceId": "DISPLAY\\DELA07F\\5&2511da2a&0&UID257",
      "DisplayName": "DELL P2212H",
      "IsInternal": false,
      "RefreshRate": 60,
      "ConnectionDescription": "DVI",
      "IsAvailable": true
    }
  ],
  "Device Installation - InstalledItems": [
    {
      "DeviceInstanceId": "DISPLAY\\LEN9052\\5&2511DA2A&0&UID256",
      "Description": "Generic PnP Monitor",
      "IsRemovable": false
    },
    {
      "DeviceInstanceId": "DISPLAY\\DELA07F\\5&2511DA2A&0&UID257",
      "Description": "Dell P2212H(Digital)",
      "IsRemovable": true
    }
  ],
  "Monitor Configuration - PhysicalItems": [
    {
      "Key": {
        "DisplayIndex": 1,
        "MonitorRect": "Location:1920;1, Size:1920;1080"
      },
      "Value": [
        {
          "Description": "Generic PnP Monitor",
          "MonitorIndex": 0,
          "Capability": {
            "IsHighLevelBrightnessSupported": false,
            "IsLowLevelBrightnessSupported": false,
            "IsContrastSupported": false,
            "IsPrecleared": false,
            "IsTemperatureSupported": "false",
            "CapabilitiesString": null,
            "CapabilitiesReport": null,
            "CapabilitiesData": null
          },
          "GetBrightness": "Success: False",
          "SetBrightness": "Success: True, Match: False (Expected: 8, Actual: 0)"
        }
      ]
    },
    {
      "Key": {
        "DisplayIndex": 2,
        "MonitorRect": "Location:0;0, Size:1920;1080"
      },
      "Value": [
        {
          "Description": "Dell P2212H(Digital)",
          "MonitorIndex": 0,
          "Capability": {
            "IsHighLevelBrightnessSupported": false,
            "IsLowLevelBrightnessSupported": false,
            "IsContrastSupported": false,
            "IsPrecleared": false,
            "IsTemperatureSupported": "false",
            "CapabilitiesString": null,
            "CapabilitiesReport": null,
            "CapabilitiesData": null
          },
          "GetBrightness": "Success: False",
          "SetBrightness": "Success: False"
        }
      ]
    }
  ],
  "MSMonitorClass - DesktopItems": [
    {
      "DeviceInstanceId": "DISPLAY\\LEN9052\\5&2511DA2A&0&UID256",
      "Description": "Generic PnP Monitor",
      "BrightnessLevels": "0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100"
    }
  ],
  "ElapsedTime": [
    "DeviceItems    -> 0.003",
    "DisplayMonitorItems -> 0.006",
    "DisplayConfigItems -> 0.006",
    "InstalledItems -> 0.008",
    "PhysicalItems  -> 0.510",
    "DesktopItems   -> 0.017"
  ]
}

[emoacht]

According to probe.log, your Dell P2212H is NOT controllable at all. I recommend you to check OSD menu and connection.

[finnie2006]

Oh sorry, i see i it now, maybe it is caused by my dvi to hdmi dongle, will close the issue as it is it not software problem but rather my hardware