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emoacht / Monitorian

A Windows desktop tool to adjust the brightness of multiple monitors with ease
https://www.microsoft.com/store/apps/9nw33j738bl0
MIT License
3.38k stars 159 forks source link

Laptop crashing when launching app #500

Closed CashflowCommander closed 1 year ago

CashflowCommander commented 1 year ago

Hi all,

I'm trying to setup a way to adjust the brightness of my 3 external monitors from my laptop. I haven't seen this issue reported anywhere and I'm hoping someone can help troubleshoot.

The laptop has its screen disabled via windows, two monitors are connected via a USB c hub and HDMI, and the main monitor is connected VIA hdmi directly to the laptop's output. When I launch Monatorian the entire laptop crashes. I actually don't think I've ever gotten a "Your pc encountered an error" message prior to this in my years of using this setup. This also happens when launching the Twinkle Tray app, which I imagine works in a similar way. I haven't seen this talked about as a common error so I'm hoping someone can help.

Edit: this is on windows 10, the error is a "Kernal security check failure". It only triggers when the second set of monitors is plugged in via the USB c dock. Just to be clear, this only occurs when the app is running.

emoacht commented 1 year ago

So fatal error happens. Perhaps you system has something unusal but I cannot tell.