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emoacht / Monitorian

A Windows desktop tool to adjust the brightness of multiple monitors with ease
https://www.microsoft.com/store/apps/9nw33j738bl0
MIT License
3.16k stars 154 forks source link

unable to detect ViewSonic VX2419-4K-HD #504

Closed PipsqueakH closed 10 months ago

PipsqueakH commented 10 months ago

I have confirmed that DDC/CI is enabled cause I can use MonitorControl to adjust brightness when connected to Mac.

probe.log ``` [Date: 2023/8/31 23:04:07 Ver: 4.4.10.0] { "System": "Manufacturer: LENOVO, Model: INVALID, OS: 10.0.22621.0", "Device Context - DeviceItems": [ { "DeviceInstanceId": "DISPLAY\\LEN9121\\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor", "DisplayIndex": 1, "MonitorIndex": 0 }, { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57d2f5e&0&UID517", "Description": "Generic PnP Monitor", "DisplayIndex": 2, "MonitorIndex": 0 } ], "DisplayMonitor - DisplayItems": [ { "DeviceInstanceId": "DISPLAY\\LEN9121\\5&57d2f5e&0&UID512", "DisplayName": "", "NativeResolution": { "_height": 1400, "_width": 2240 }, "PhysicalSize": { "_height": 7.4015750885009766, "_width": 11.889763832092285 }, "PhysicalDiagonalLength": 14.0053492, "IsInternal": true, "ConnectionDescription": "Internal" }, { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57d2f5e&0&UID517", "DisplayName": "VX2419-4K-HD", "NativeResolution": { "_height": 2160, "_width": 3840 }, "PhysicalSize": { "_height": 11.574803352355957, "_width": 20.551181793212891 }, "PhysicalDiagonalLength": 23.5865879, "IsInternal": false, "ConnectionDescription": "DisplayPort" } ], "Display Config - DisplayItems": [ { "DeviceInstanceId": "DISPLAY\\LEN9121\\5&57d2f5e&0&UID512", "DisplayName": "", "IsInternal": true, "RefreshRate": 60, "ConnectionDescription": "Internal", "IsAvailable": true }, { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57d2f5e&0&UID517", "DisplayName": "VX2419-4K-HD", "IsInternal": false, "RefreshRate": 60, "ConnectionDescription": "DisplayPort", "IsAvailable": true } ], "Device Installation - InstalledItems": [ { "DeviceInstanceId": "DISPLAY\\LEN9121\\5&57D2F5E&0&UID512", "Description": "通用即插即用监视器", "IsRemovable": false }, { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57D2F5E&0&UID517", "Description": "通用即插即用监视器", "IsRemovable": true } ], "Monitor Configuration - PhysicalItems": [ { "Key": { "DisplayIndex": 1, "MonitorRect": "Location:0,0, Size:2240,1400" }, "Value": [ { "Description": "Generic PnP Monitor", "MonitorIndex": 0, "Capability": { "IsHighLevelBrightnessSupported": false, "IsLowLevelBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "CapabilitiesString": null, "CapabilitiesReport": null, "CapabilitiesData": null }, "GetBrightness": "Success: False", "SetBrightness": "Success: False" } ] }, { "Key": { "DisplayIndex": 2, "MonitorRect": "Location:2240,0, Size:3840,2160" }, "Value": [ { "Description": "Generic PnP Monitor", "MonitorIndex": 0, "Capability": { "IsHighLevelBrightnessSupported": false, "IsLowLevelBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "CapabilitiesString": null, "CapabilitiesReport": null, "CapabilitiesData": null }, "GetBrightness": "Success: False", "SetBrightness": "Success: True, Match: False (Expected: 5, Actual: 0)" } ] } ], "MSMonitorClass - DesktopItems": [ { "DeviceInstanceId": "DISPLAY\\LEN9121\\5&57D2F5E&0&UID512", "Description": "通用即插即用监视器", "BrightnessLevels": "0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100" } ], "ElapsedTime": [ "DeviceItems -> 0.028", "DisplayMonitorItems -> 0.015", "DisplayConfigItems -> 0.001", "InstalledItems -> 0.003", "PhysicalItems -> 8.396", "DesktopItems -> 0.035" ] } ```
operation.log ``` [Date: 2023/8/31 23:02:01 Ver: 4.4.10.0] Enabled [Date: 2023/8/31 23:02:27 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 1) [Date: 2023/8/31 23:02:28 Ver: 4.4.10.0] ScanAsync [2023/8/31 23:02:27] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 35, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": true, "IsTarget": true } ] } [Date: 2023/8/31 23:02:31 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 2) [Date: 2023/8/31 23:02:32 Ver: 4.4.10.0] ScanAsync [2023/8/31 23:02:31] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 35, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": true, "IsTarget": true } ] } [Date: 2023/8/31 23:02:36 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 3) [Date: 2023/8/31 23:02:37 Ver: 4.4.10.0] ScanAsync [2023/8/31 23:02:36] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": true, "IsTarget": true } ] } [Date: 2023/8/31 23:02:43 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 1) [Date: 2023/8/31 23:02:44 Ver: 4.4.10.0] ScanAsync [2023/8/31 23:02:43] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": true, "IsTarget": true }, { "Item": { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": false, "IsConfirmed": false, "ControllableCount": 3, "IsByKey": false, "IsSelected": false, "IsTarget": false } ] } [Date: 2023/8/31 23:02:47 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 2) [Date: 2023/8/31 23:02:49 Ver: 4.4.10.0] ScanAsync [2023/8/31 23:02:47] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": true, "IsTarget": true }, { "Item": { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": false, "IsConfirmed": false, "ControllableCount": 3, "IsByKey": false, "IsSelected": false, "IsTarget": false } ] } [Date: 2023/8/31 23:02:52 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 3) [Date: 2023/8/31 23:03:02 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 4) [Date: 2023/8/31 23:03:04 Ver: 4.4.10.0] ScanAsync [2023/8/31 23:02:52] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": true, "IsTarget": true }, { "Item": { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": false, "IsConfirmed": false, "ControllableCount": 3, "IsByKey": false, "IsSelected": false, "IsTarget": false } ] } ```

additionally, when "probe into monitors" finished, the brightness of VX2419-4K-HD is turn down.

PipsqueakH commented 10 months ago

another info: when closed my laptop, my ViewSonic VX2419-4K-HD is detected and monitorian works well. I am using windows 11

emoacht commented 10 months ago

Thank you for reporting with logs. The logs indicate that your ViewSonic monitor does not respond to the query for capabilities. In addition, while setting the brightness seems to be okay but getting the brightness fails. Thus it is uncontrollable with this app at that setup.

PipsqueakH commented 10 months ago

however, when closed the laptop lid, Monitoran can control my ViewSonic monitor well, logs are like below:

probe.log ``` [Date: 2023/9/1 21:09:58 Ver: 4.4.10.0] { "System": "Manufacturer: LENOVO, Model: INVALID, OS: 10.0.22621.0", "Device Context - DeviceItems": [ { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57d2f5e&0&UID517", "Description": "Generic PnP Monitor", "DisplayIndex": 2, "MonitorIndex": 0 } ], "DisplayMonitor - DisplayItems": [ { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57d2f5e&0&UID517", "DisplayName": "VX2419-4K-HD", "NativeResolution": { "_height": 2160, "_width": 3840 }, "PhysicalSize": { "_height": 11.574803352355957, "_width": 20.551181793212891 }, "PhysicalDiagonalLength": 23.5865879, "IsInternal": false, "ConnectionDescription": "DisplayPort" } ], "Display Config - DisplayItems": [ { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57d2f5e&0&UID517", "DisplayName": "VX2419-4K-HD", "IsInternal": false, "RefreshRate": 60, "ConnectionDescription": "DisplayPort", "IsAvailable": true } ], "Device Installation - InstalledItems": [ { "DeviceInstanceId": "DISPLAY\\VSC693A\\5&57D2F5E&0&UID517", "Description": "通用即插即用监视器", "IsRemovable": true } ], "Monitor Configuration - PhysicalItems": [ { "Key": { "DisplayIndex": 2, "MonitorRect": "Location:0,0, Size:3840,2160" }, "Value": [ { "Description": "Generic PnP Monitor", "MonitorIndex": 0, "Capability": { "IsHighLevelBrightnessSupported": false, "IsLowLevelBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "CapabilitiesString": null, "CapabilitiesReport": null, "CapabilitiesData": null }, "GetBrightness": "Success: False", "SetBrightness": "Success: True, Match: False (Expected: 6, Actual: 41)" } ] } ], "MSMonitorClass - DesktopItems": [ { "DeviceInstanceId": "DISPLAY\\LEN9121\\5&57D2F5E&0&UID512", "Description": "通用即插即用监视器", "BrightnessLevels": "0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100" } ], "ElapsedTime": [ "DeviceItems -> 0.004", "DisplayMonitorItems -> 0.015", "DisplayConfigItems -> 0.004", "InstalledItems -> 0.010", "PhysicalItems -> 2.375", "DesktopItems -> 0.040" ] } ```
operation.log ``` [Date: 2023/9/1 21:08:18 Ver: 4.4.10.0] Initiated [Date: 2023/9/1 21:08:20 Ver: 4.4.10.0] Get updates: No update [Date: 2023/9/1 21:08:22 Ver: 4.4.10.0] ScanAsync [2023/9/1 21:08:18] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": false, "IsTarget": true }, { "Item": { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": false, "IsConfirmed": false, "ControllableCount": 3, "IsByKey": false, "IsSelected": false, "IsTarget": false } ] } [Date: 2023/9/1 21:08:28 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher Off 0) [Date: 2023/9/1 21:08:55 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher On 0) [Date: 2023/9/1 21:08:55 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 1) [Date: 2023/9/1 21:08:59 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 2) [Date: 2023/9/1 21:09:00 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher On 1) [Date: 2023/9/1 21:09:00 Ver: 4.4.10.0] ScanAsync [2023/9/1 21:08:55] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": false, "IsTarget": true }, { "Item": { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": false, "IsConfirmed": false, "ControllableCount": 3, "IsByKey": false, "IsSelected": false, "IsTarget": false } ] } [Date: 2023/9/1 21:09:04 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 3) [Date: 2023/9/1 21:09:05 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher On 2) [Date: 2023/9/1 21:09:12 Ver: 4.4.10.0] ScanAsync [2023/9/1 21:09:04] { "Items": [ { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": false, "IsTarget": true }, { "Item": { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": false, "IsConfirmed": false, "ControllableCount": 3, "IsByKey": false, "IsSelected": false, "IsTarget": false } ] } [Date: 2023/9/1 21:09:14 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 4) [Date: 2023/9/1 21:09:16 Ver: 4.4.10.0] OnMonitorAccessFailed Status: DdcFailed Message: Low level, Code: -1071241846, Message: An error occurred because the field length of a DDC/CI message contained an invalid value. [Date: 2023/9/1 21:09:17 Ver: 4.4.10.0] ScanAsync [2023/9/1 21:09:14] { "Items": [ { "Type": "DdcMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": 2240,0,3840,2160, "IsInternal": false, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": true, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "WmiMonitorItem", "DeviceInstanceId": "DISPLAY\LEN9121\5&57d2f5e&0&UID512", "Description": "Generic PnP Monitor (Internal)", "DisplayIndex": 1, "MonitorIndex": 0, "MonitorRect": 0,0,2240,1400, "IsInternal": true, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": 55, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "NoteBook", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": false, "IsTarget": true }, { "Item": { "Type": "DdcMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": 2240,0,3840,2160, "IsInternal": false, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": true, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": true, "IsConfirmed": false, "ControllableCount": 2, "IsByKey": false, "IsSelected": false, "IsTarget": false } ] } [Date: 2023/9/1 21:09:20 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher Off 0) [Date: 2023/9/1 21:09:20 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher On 0) [Date: 2023/9/1 21:09:21 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 1) [Date: 2023/9/1 21:09:25 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher On 1) [Date: 2023/9/1 21:09:25 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 2) [Date: 2023/9/1 21:09:28 Ver: 4.4.10.0] ScanAsync [2023/9/1 21:09:21] { "Items": [ { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "DdcMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": 2240,0,3840,2160, "IsInternal": false, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": true, "IsPrecleared": false, "Brightness": 0, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": false, "IsTarget": true } ] } [Date: 2023/9/1 21:09:30 Ver: 4.4.10.0] OnMonitorsChangeInferred (PowerWatcher On 2) [Date: 2023/9/1 21:09:30 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 3) [Date: 2023/9/1 21:09:44 Ver: 4.4.10.0] OnMonitorsChangeInferred (DisplaySettingsWatcher 4) [Date: 2023/9/1 21:09:44 Ver: 4.4.10.0] ScanAsync [2023/9/1 21:09:30] { "Items": [ { "Type": "UnreachableMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": Empty, "IsInternal": false, "IsReachable": false, "IsBrightnessSupported": false, "IsContrastSupported": false, "IsPrecleared": false, "Brightness": -1, "BrightnessSystemAdjusted": -1, "Contrast": -1 } ], "Monitors": [ { "Item": { "Type": "DdcMonitorItem", "DeviceInstanceId": "DISPLAY\VSC693A\5&57d2f5e&0&UID517", "Description": "VX2419-4K-HD", "DisplayIndex": 2, "MonitorIndex": 0, "MonitorRect": 2240,0,3840,2160, "IsInternal": false, "IsReachable": true, "IsBrightnessSupported": true, "IsContrastSupported": true, "IsPrecleared": false, "Brightness": 32, "BrightnessSystemAdjusted": -1, "Contrast": -1 }, "Name": "VX2419-4K-HD", "IsUnison": false, "IsControllable": true, "IsConfirmed": true, "ControllableCount": 5, "IsByKey": false, "IsSelected": true, "IsTarget": true } ] } ```

if "Thus it is uncontrollable with this app at that setup.", isn''t it unreasonable when the laptop lid is closed?

emoacht commented 10 months ago

Thank you for the logs again. The probe.log does not indicate the ViewSonic monitor is controllable but the operation.log does. So your system seems to have some restriction when the lid is open.