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emoacht / Monitorian

A Windows desktop tool to adjust the brightness of multiple monitors with ease
https://www.microsoft.com/store/apps/9nw33j738bl0
MIT License
3.16k stars 154 forks source link

Last update removes the slider for 3rd monitor #532

Closed HalinReno closed 9 months ago

HalinReno commented 9 months ago

Up until the last update, my third monitor no longer has a slider for brightness. The monitor is an Acer S271HL. HDR is not supported and is not enabled in Windows 11. I have also tried disabling my other monitors but no matter what combination I have enabled, the slider does not show for the Acer monitor. I'm not exactly sure what info you need, so just let me know. Thank you!

emoacht commented 9 months ago

Which version you are talking about? The recent updates don't include a modification which affects detection of monitors. To begin with, could you read Contributing Guidelines and post probe.log? How to produce that log is explained in Reporting in readme.

HalinReno commented 9 months ago

probe.log

Thanks for your help.

emoacht commented 9 months ago

Thank you for the log. ACER S271HL fails to set brightness. Could you post operation .log as well? Please wait around one hour for accumulating logs.

HalinReno commented 9 months ago

I started the operation log. After I did that, I decided to disable that monitor and re-enable it. When it came up, I clicked monitorian in the taskbar and the slider came up after about 2 seconds. I restarted the computer and now the slider is gone. I disabled and re-enabled the monitor but I can't get it to come back up again. operation.log

The operation log is still going in case I didn't leave it going long enough.

emoacht commented 9 months ago

Reading operation.log so far, that ACER monitor's DDC/CI capability changed in short time. I think it may be caused by hardware issues including cable or connector.

HalinReno commented 9 months ago

Ok. Thanks for your help. It is an older monitor.