Same display HP Z27n G2 is controllable at the office but not at home

emoacht / Monitorian

A Windows desktop tool to adjust the brightness of multiple monitors with ease

https://www.microsoft.com/store/apps/9nw33j738bl0

MIT License

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Same display HP Z27n G2 is controllable at the office but not at home #572

Closed xorguy closed 4 months ago

xorguy commented 4 months ago

Hi.

I have the same display (HP Z27n G2) at home and at the office, at the office I can control it but not at home, only difference is the USB-C dock, where the display is connected to. At home where it does not work is an HP USB-C G5 Essential, connected via Display Port.

Here are the logs from home, if needed I can get the ones from the office.

probe.log operation.log

emoacht commented 4 months ago

Thank you for the logs. According to the probe.log, the external monitors seem not compatible.

xorguy commented 4 months ago

Just found out the problem, display was set to display port 1.1, when I changed to Display Port 1.2 appeared at the application and now works.