Research possible bug with availability and access

[lovinscari]

When researching the actions available with an item deemed Not Available, I found MMS ID - 990017055500302486 as showing Not Available. However, the item also has an electronic version available. I would like to know why the electronic item was not showing as available within the search results as shown below.

The Services Page View shows an electronic option available.

If this is a bug, please fix it as part of this ticket. If this is anomaly or an error in cataloging record, please document findings within this ticket so information can be shared with the right individual(s).

[bwatson78]

We are currently basing our online availability off of two record datafields: tag="856" or tag="AVE". This item's availability record, found below, has neither. Interestingly, it does have a datafield with tag="INT"--is this another field we should test for as well?

https://emory-my.sharepoint.com/:u:/g/personal/bwatso9_emory_edu/EUGnr1YT-nhBvl-2O8RWcu8BIqIH-b2JEkE8n_uZQqaC-g?e=CS6wNc

[lisahamlett]

https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/090Integrations_with_External_Systems/030Resource_Management/100Publishing_to_Primo_and_Primo_Central#The_Format_of_Published_Data

Alma Intellectual Entity ID – Stored in the header of the published record, and used as the base for the record ID in Primo:

<header status="new">
<identifier>urm_publish:21239404420001021</identifier>
</header>

• 001 – Contains the MMS ID.
• INT – Indicates the entity type, which is stored in the $$a subfield. Alma publishes the following record types to Primo:
  • P (Physical) – Indicates that the exported bibliographic record has an associated holdings record (with or without items). P is the default value (even if there are no associated holdings records) if the criteria for D, E, or C are not met.
  • D (Digital) – Indicates that the exported bibliographic record has an associated representation. For more information, refer to the TYP field.
  • E (Electronic) – Record is one of the following electronic types:
    • Electronic – Indicates that the bibliographic record has an associated portfolio.
    • Electronic Collection – Records of this type do not have any associated portfolios but are distinguished from other electronic records with the ECT field.
  • C (Collection). Indicates that the type of record is a collection and may contain mixed types of material.

[bwatson78]

@lovinscari With @lisahamlett providing that research above, that means the "INT" field is just reaffirming that we'd classify this item as physical-only, since the "P" in the only "a" tag available indicates a physical item. Should we try to update this record in Alma, or maybe reach out to ExLibris to help with why this record's not showing as an online resource?

[lisahamlett]

Because it IS a physical item:

[lisahamlett]

It is a lost book:

[eporter23]

As discussed in team meeting, we see that there are two records in Blacklight but they are deducing together on the services page. Search result including the two distinct records: https://search.libraries.emory.edu/?utf8=✓&search_field=keyword&q=Pizza+and+pizza+chefs+in+Japan+a+case+of+culinary+globalization