Broken thumbnails for Log In Required items upon log in

[devanshu-m]

Description

This issue should be held until related ticket #625 can be investigated.

June 30 testing

• Log In Required thumbnails are broken when logging in to arch, test, and prod.

June 17 testing

• There appear to be no broken thumbnails in test (or prod).
• In arch, many thumbnails for Log In Required items are broken upon initial login. When the Log In Required category in the Access facet is clicked, most of the broken thumbnails load properly. One item does not, but it appears not to have a thumbnail attached in Curate.
• All of the above is noted without being logged into Curate in any environment.
• Discuss problems with crawlers and backup/restore activities as relates to this issue.

Screenshots

June 30

June 17

Devanshu's comment 6/5/20:

• We see broken or blank thumbnails for some works in test and arch. This behavior is inconsistent. Refer: https://app.zenhub.com/workspaces/digital-library-project-5bf484ae4b5806bc2bf6875b/issues/emory-libraries/dlp-lux/561

[devanshu-m]

I have noticed that when I am logged into a certain curate env, its corresponding lux env will (usually) not have any broken thumbnail issues.