Subscribed Streams not sending any data

empatica / ble-client-windows

This repo contains a simple client for sending commands and receive data from an Empatica E4 using Empatica BLE Server

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Subscribed Streams not sending any data #12

Open Anam9 opened 1 year ago

Anam9 commented 1 year ago

This could possibly be a server issue but I'm not sure where else to ask for pointers.

Using E4 Streaming Server 1.0.3 (5332), with Bluegiga BLED 112 dongle.

I am able to connect the registered E4 successfully. It also auto-reconnects once it is turned off and turned back on. However, I get no data from the subscribed streams. I checked with the E4 realtime app on my phone to check if it streams normally and it does.

The simplest thing I tried was event tags device_subscribe tag ON. I receive the acknowledgement from the server, but no data corresponding to button press. Added some debug statements to see if the issue is in receiving or processing. I think it doesn't receive the data at all.

sikameni commented 1 year ago

I have exactly the same Problem (Windows 11, same version of the server). I can connect and subscribe but do not receive data.

M-Colley commented 1 year ago

I have the same problem, please update ASAP as this renders my Empatica useless.

Kind regards

Ketho22 commented 1 year ago

I also have that problem on Windows 11.

kopetri commented 1 year ago

I am using Windows 10. A workaround is to run the installer again and start the server using the "Launch E4 streaming server" check mark of the installer dialog. But I have no clue why this solves the problem for me. It is just weird.

az16 commented 1 year ago

I have the same problem. Tried it on both Win10 and Win11. The issue started occurring after updating the streaming server to the latest version.

wsarce commented 1 year ago

This problem is also affecting our applications. @kopetri your workaround worked for us.

Dreyevr commented 1 year ago

Hi, I am trying to connect my empatica e4 with the Bluegiga BLED 112 dongle. Unfortunately I am not able to connect the E4 with the streaming server. It is not fully clear to me what I have to configure before connecting the streaming server. The empatica connects to my computer in the E4 Manager, but isn't found by the streaming server.

Can you guys help me out ? Already thank you

SebasBakker commented 1 year ago

This issue is also prominent on the streaming server 1.0.4. Here the workaround mentioned is also gone, as the 1.0.4 isn't installed anymore but extracted from a zip file. Any fixes for this?