As a user, I would like easy to understand language that makes it clear that I will receive my permit by email.

empowerai / fs-permit-platform

Module for intake of special use applications for Forest Service Application Permits

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As a user, I would like easy to understand language that makes it clear that I will receive my permit by email. #198

Open bryanmcfadden opened 6 years ago

bryanmcfadden commented 6 years ago

Notes

This comes from a usability test: Sprint 05 - Christmas tree ePermit research results December 12, 2017

Acceptance Criteria

[x] user understands that their permit will be mailed to them

Tasks

[x] Reword language on email entry within form (tram jane)
[x] add to page (will)

Definition of Done

[x] Code unit / e2e tested and comply with QWASP
[x] No new security vulnerabilities
[x] Internal team code review
[x] Documentation / readme.md / CircleCI updated
[x] Docker updated
[x] Compare finished design with mockup
[x] Usability tested

tram commented 6 years ago

Based on usability sessions, recommend changing "Please enter your email address so that your permit(s) can be emailed to you." to lead with the benefit by saying something like "Your permit(s) will be sent to this email address and must be printed."

sadlerw commented 6 years ago

Do we have to have language about how we won't share the email address etc. etc. or is that covered under a blanket usda thing? I'm guessing it is but wanted to ask.

sadlerw commented 6 years ago

Initial idea for change per @tram above /cc @JaneZC @bryanmcfadden

Screen Shot 2018-01-10 at 2.40.24 PM.png

JaneZC commented 6 years ago

I would recommend less text that is more direct, so:

Your permit will be sent to the email address you provide.

@bryanmcfadden @sadlerw

bryanmcfadden commented 6 years ago

@JaneZC @sadlerw - The text change may not be enough, however, I will include in usability testing again which would validate the need for further changes.