enso-org / enso

Hybrid visual and textual functional programming.
https://ensoanalytics.com
Apache License 2.0
7.36k stars 324 forks source link

IDE does not respond on almost everything. How can I collect debug info? #6773

Open totohero opened 1 year ago

totohero commented 1 year ago

Discord username

No response

What type of issue is this?

Permanent – Occurring repeatably

Is this issue blocking you from using Enso?

Is this a regression?

What issue are you facing?

I am new to Enso and trying Windows version IDE.

IDE does not respond when I click "New empty project" or other projects like "Colorado COVID" etc.

I suspect this could be related to network proxy because I am behind my company's proxy.

However, I can't figure out how to see or collect any debug info.

Expected behaviour

Project-specific screen should show up

How we can reproduce it?

No response

Screenshots or screencasts

No response

Enso Version

enso-win-2023.2.1-nightly.2023.5.18.exe

Browser or standalone distribution

Standalone distribution (local project)

Browser Version or standalone distribution

standalone

Operating System

Windows

Operating System Version

Windows 10

Hardware you are using

No response

xvcgreg commented 1 year ago

@totohero could you please reproduce it with verbose logging: https://github.com/enso-org/enso/blob/develop/docs/CONTRIBUTING.md#turning-on-verbose-logs and share those logs with us here?

GitHub
enso/CONTRIBUTING.md at develop · enso-org/enso
Hybrid visual and textual functional programming. Contribute to enso-org/enso development by creating an account on GitHub.
PabloBuchu commented 1 year ago

Hi @totohero In top left corner you have a switcher which allows you to switch between local and cloud modes. We are currently investigating why your cloud projects got stuck. In the meantime please use your local environment to use Enso :) Sorry for inconvenience!

Screenshot 2023-05-19 at 14 17 10
PabloBuchu commented 6 months ago

hello @totohero we completely redesigned and reworked our dashboard. If you are interested you could give it a try and see if problem still persists. If so please open debug console (Shift+Ctrl+Alt+I or Ctrl+Shift+I) and check for any network / console errors?